Job Description

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We’re looking for a hands‑on Duty Manager to join the team at Mary Mae’s at Brisbane Powerhouse.

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This is a high volume, events driven venue with a strong focus on live service execution, group bookings, and major seasonal events including Comedy Festival, Night Feast, weddings, and corporate functions.

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This is not a passive management role you’ll be on the floor leading service, solving challenges in real time and ensuring smooth execution of both venue operations and events.

What you’ll be doing n

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- Running day to day venue operations during service
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- Leading floor team during high volume trade and events
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- Supporting execution of functions and group bookings on shift
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- Working closely with Ops Managers and Events Sales Manager
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- Handling guest issues, service flow and real‑time decision making
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- Supporting rostering execution, stock awareness and service readiness
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- Ensuring smooth transition between event setup, service, and pack down
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- Maintaining high standards under pressure across FOH operations
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What we’re looking for nn
- Strong experience in busy hospitality venues (events, bars, pubs, or restaurants)
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- Confident running a floor under pressure
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- Natural leader who leads from the front
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- Calm, practical problem solver
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- Comfortable in fast paced, high volume environments
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- Good communication and team coordination skills
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- No ego just gets the job done
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Bonus (not essential) nn
- Experience with events or function execution
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- Cocktail/bar knowledge
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- Stock, POS, or basic reporting understanding
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- Previous Duty Manager experience
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What we offer nn
- Full‑time position
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- Competitive salary based on experience
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- Hands on role in one of Brisbane’s busiest cultural venues
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- Real opportunity to step into Assistant VM for the right person
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- Supportive but high‑performance setting
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Important n

This role is focused on execution, not office management. You will be expected to be present on the floor, lead service, and actively contribute during events and operation.

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Trippas White Group is an Equal Opportunity Employer and encourages Indigenous and First Nations Australians to apply.

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📌 Duty Manager | Mary Mae's (Queensland)
🏢 Trippas White Group
📍 Queensland