Senior Information Management Consultant // ServiceNow // Contract

We're looking for an experienced Senior Information Management Consultant / Information Governance specialist to lead a significant piece of work focused on ServiceNow data remediation, records management and information governance .

You’ll assess legacy information held within ServiceNow, define appropriate retention, disposal and record-keeping requirements , and translate legislative, regulatory and organisational obligations into practical solutions that can be implemented by technology teams.

Senior Information Management Consultant - ServiceNow

We're looking for an experienced Senior Information Management Consultant / Information Governance specialist to lead a significant piece of work focused on ServiceNow data remediation, records management and information governance .

You’ll assess legacy information held within ServiceNow, define appropriate retention, disposal and record-keeping requirements , and translate legislative, regulatory and organisational obligations into practical solutions that can be implemented by technology teams.

Key Responsibilities

- Assess existing and legacy information held within ServiceNow .
- Define information management, record-keeping, retention, disposal and archival requirements .
- Interpret relevant legislation, regulations, standards and organisational policies.
- Apply relevant state records retention schedules to determine appropriate retention and disposal requirements.
- Identify information requiring long-term preservation, legal hold or permanent retention.
- Develop remediation strategies for legacy ServiceNow data,



including archival, disposal and purge approaches .
- Define business rules for automated retention and purge activities.
- Review ServiceNow workflows and processes to determine information lifecycle requirements.

About You

To be successful in this role, you will have:

- 8-10+ years' experience in Information Management, Records Management or Information Governance.
- Strong experience implementing enterprise information governance frameworks .
- Strong knowledge of records management legislation, retention and disposal requirements .
- Knowledge and practical experience working with state records retention schedules .
- Demonstrated experience with legacy enterprise data remediation .
- Experience working with ServiceNow or similar enterprise workflow platforms .
- Experience translating policy, legislative and governance requirements into practical technology requirements.
- Robust business analysis capability across requirements elicitation, process analysis and functional specifications.
- Experience working across business and technology teams within large, complex or highly regulated environments .
- Ability to work autonomously with minimal direction , particularly where governance is immature or ownership is unclear.
- Strong stakeholder engagement, facilitation, analytical and written communication skills.

Experience with "Microsoft Purview, Microsoft 365 information governance, Enterprise Content Management platforms, large-scale records sentencing, information architecture, data migration or archival initiatives" will also be highly regarded.

This is a great opportunity for a

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📌 Senior Information Management Consultant / ServiceNow / Contract (Sydney)
🏢 Talent
📍 Sydney