IDR Officer: Champion Fair Customer Outcomes (Surry Hills)

IDR Officer: Champion Fair Customer Outcomes (Surry Hills)

29 Sep
|
Zurich Insurance Group
|
Surry Hills

29 Sep

Zurich Insurance Group

Surry Hills

Job Description

Zurich Insurance Group is seeking an Internal Dispute Resolution Officer to triage and resolve complaints, building solid relationships and a smoother customer experience. You will gain expertise across ASIC frameworks and AFCA obligations while helping deliver fair outcomes for customers.

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Two opportunities exist—permanent and 12-month contract—based in Brisbane or Sydney, with a focus on collaboration within Cover-More’s Dispute Resolution team.

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📌 IDR Officer: Champion Fair Customer Outcomes (Surry Hills)
🏢 Zurich Insurance Group
📍 Surry Hills

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