Remote-first, Australia-based

Global e-commerce business

$100,000 Base + Commission ($147,000 OTE) + Super

About the company:

UCentric is exclusively partnering with a global e-commerce organisation that supports small and medium businesses with design, marketing, print and branded product solutions.

This is an Account Executive opportunity for someone who enjoys sales, customer engagement and converting warm commercial opportunities into long-term business relationships. The role sits within a growing corporate solutions team and is ideal for someone who brings strong phone-based sales skills, commercial drive and the ability to qualify and convert leads with confidence.

About the role:

As an Account Executive, you will be responsible for qualifying inbound and warm commercial leads, identifying customer needs, building pipeline and converting opportunities into new corporate customers.

This is not a purely relationship-management role. You will need a sales mindset, confidence on the phone and the ability to create urgency, ask strong questions and guide customers through a buying process. You do not need to be a pure outbound hunter, but you should bring strong sales energy and enjoy working toward targets.

You will work with customers across a range of industries, helping them understand how the business can support their branded print, promotional product and marketing needs.

What you’ll be doing:

- Qualify inbound and warm sales leads from multiple channels.
- Build and maintain a strong sales pipeline to support monthly targets.
- Speak with business customers to understand their needs, buying intent and commercial potential.
- Convert qualified opportunities into new business customers.
- Present and consultatively sell to business owners, procurement teams, office managers, marketing teams and other decision-makers.




- Identify whether customer enquiries are one-off transactions or broader account opportunities.
- Partner with lead generation, account management, customer care and implementation teams.
- Provide a smooth handover from first customer interaction through to account onboarding.
- Use Salesforce and other digital tools to manage customer activity, pipeline and progress.
- Communicate clearly with internal stakeholders on customer needs, opportunities and progress against KPIs.
- Handle customer questions, objections and escalations professionally.
- Contribute to a high-performing, remote-first sales culture.

What we’re looking for:

- 2+ years’ experience in sales, business development, account executive, inside sales, telesales, customer acquisition or a similar commercial role.
- Strong phone-based sales capability.
- Experience qualifying and converting inbound, warm or outbound leads.
- Confidence building rapport quickly with customers.
- Ability to ask strong questions, understand customer needs and identify commercial opportunities.
- Strong communication skills across phone, video and email.
- Comfort working to sales targets, KPIs and commission-based incentives.
- Experience using Salesforce or another CRM.
- Strong organisation, follow-up discipline and attention to detail.
- A proactive, resilient and commercially motivated approach.
- Ability to work effectively in a remote-first environment.

Highly regarded:





- Experience selling to small or medium business customers.
- Experience in e-commerce, SaaS, print, promotional products, marketing services, packaging, retail, consumer products or digital solutions.
- Experience in phone-based sales, inside sales, lead qualification or account acquisition.
- Experience managing a pipeline and converting leads through structured follow-up.
- Exposure to customer quotes, commercial proposals, negotiated deals or account onboarding.

About you:

You are likely someone who enjoys engaging with customers, understanding what they need and helping them see the value in a solution. You are commercially motivated, comfortable working toward targets and confident picking up the phone.

You may come from a SaaS, telesales, retail, business development, account management, customer acquisition or inside sales background. Industry experience is less important than sales energy, customer engagement, coachability and the ability to qualify and convert opportunities.

You will thrive in this role if you are confident, persuasive, curious and comfortable creating momentum in customer conversations.

Why this opportunity?

This is an opportunity to join a recognised global e-commerce business with an established customer base, strong lead generation support and a remote-first way of working.

You will have access to warm customer opportunities, an established sales structure, commission upside and the chance to build your career within a global organisation that supports business customers across multiple industries.

For someone who enjoys sales, customer engagement and commercial growth, this is a robust opportunity to combine inbound lead conversion, pipeline building and consultative selling in a remote-first environment.

📌 Account Executive (Brisbane)
🏢 UCentric
📍 Brisbane