Innerwise Clinical Psychology is a busy clinical psychology practice. We provide specialised treatments to children, adolescents, adults, couples and families with a range of psychological needs.

This is an exciting opportunity to support a team of clinicians who make a difference in peoples' lives.

We are seeking a friendly, empathic, motivated, well-organised, and efficient individual to join our team, providing high quality administrative and reception support in a variety of areas.

You will need to have solid people skills and be enthusiastic and well-presented. You must have excellent interpersonal skills with a willingness to multitask and take ownership over a stimulating range of office administration tasks. You need to be confident and fast in your computer skills and be able to learn quickly.

This role, which reports directly to the Director and Practice Manager, involves front-of-house reception duties and varied tasks to support and enhance the running of the practice.

The role involves:

- Greeting clients, answering calls, responding to email enquiries, booking appointments, managing waitlists, processing client payments and Medicare rebates and re-booking appointments using an online booking system
- General office duties including scanning and emailing
- Managing payments
- Sending off letters and reports for psychologists
- Sending off intake forms and resources to clients





To be successful you will need to be able to demonstrate the following:

- Friendly, outgoing, warm, and confident personality with excellent interpersonal skills and a passion for working with people
- Positive attitude towards work and high level of self-motivation
- Excellent communication skills, including written and verbal communication
- Have a natural ability to solve problems
- Ability to multi-task and stay calm whilst dealing with competing demands in a busy office environment
- Ability to think independently and apply skills and ideas beyond the duties required
- Excellent computer skills, including ability to work with Microsoft Word and Excel (basic level)
- Accuracy and attention to detail
- Time management, organisational skills, be prompt and reliable
- Demonstrated understanding and commitment to confidentiality of client information
- Ability to work autonomously as well as part of team
- Experience in Halaxy or similar software is a bonus.

The practice is located in Penshurst (St George area), and is a one minute walk from the train station. The role is a casual position with the number of work days varying across weeks. Hours are Monday to Friday 10am to 6pm. For more information about the practice see www.innerwiseclinicalpsychology.au

Job Type: Casual

Pay: $25.92 – $33.10 per hour

Work Location: In person

📌 Administration Assistant/Receptionist (Penshurst)
🏢 Innerwise Clinical Psychology
📍 Penshurst