Position Classification: Administration Officer - Level 3

Remuneration: $73,915.12 - $76,218.80 per annum, pro rata (+ super + 17.5% leave loading where applicable)

Employment Type: Permanent Part - Time

Hours Per Week: 24

Location: Wagga Wagga

Requisition ID: REQ692228

Closing Date: 6 October 2026

Are you a customer-focused Administration Officer looking for a unique and rewarding opportunity?

We are looking for an experienced Administration Officer to join our Oral Health team, providing administrative and clerical support to the manager and team to facilitate the smooth operation of the MLHD Mobile Dental Van, delivering dental services to communities across the district.

As the Administration Officer, you will be responsible for:

- Providing quality customer service, ensuring a respectful and helpful response to all face to face and telephone enquiries.
- Providing administrative support to clinical staff including patient registration, appointment management and management of dental and medical records.
- Supporting the appropriate management of referrals and waitlists.
- Assisting with ordering, purchasing and stores management.
- Sharing responsibility for the safe driving of fleet vehicles between locations, including occasional operation of a 4.5 tonne truck (dental van).

Key Accountabilities

- Provide high quality customer service to patients, employees and members of the public.
- Ensure a respectful and helpful response is provided to all face-to-face and telephone enquiries, facilitating timely access to people and services of the health service.
- Complete a range of operational,



clerical and administrative tasks utilising the MS Suite of applications, including Excel and Teams to support the smooth running of the department, including assisting with admissions, transfers and discharges, record management, booking services and appointments, record keeping, managing postal and other correspondence, filing, typing, deliveries, pickups, purchasing and stores management.
- Provide assistance with more complex tasks or projects and provide relief for other staff as required, to support efficiency and quality within the service and team.
- Support the manager and team with quality activities to ensure ongoing improvement in local processes.
- Plan and prepare appointments.
- Communicate clearly with the team leader daily.
- Perform according to established work practices and procedures.
- Work under general instruction and broad supervision.
- Work collaboratively with the multidisciplinary team, demonstrating flexibility, initiative and a commitment to customer service excellence.

Essential Criteria

- National Police Check
- NSW Working with Children Check
- OASV Vaccination Category: A

Selection Criteria





- Experience working in a similar support role in a complex organisation, as an effective team member.
- Ability to make positive decisions about work priorities, and achieve key tasks effectively in a busy work area.
- Ability to communicate effectively with a wide range of stakeholders. This includes attention to detail when communicating with managers, colleagues and members of the public.
- Demonstrated high level computer skills, including proficiency with Microsoft and Windows based applications, email systems, and/or other information and record keeping systems.
- Understanding of, and commitment to, providing an excellent customer service, including the maintenance of patient privacy and confidentiality.
- Demonstrated ability to show initiative with known work procedures, and able to work under broad supervision.

Need More Information For role related queries or questions contact Heidi Fischer via [email protected]

MLHD welcomes applications from people with disability, people from culturally and linguistically diverse backgrounds, people who identify as LGBTIQ+, and people of all ages.

We encourage applications from Aboriginal and Torres Strait Islander people for all advertised positions.

MLHD is a disability confident recruiter under the Stepping Up initiative, which aims to support Aboriginal job applicants.

Vaccination Category: This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy (Page 11).

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📌 Administration Officer - Level 3 - Clinical (Wagga Wagga)
🏢 NSW Health
📍 Wagga Wagga