Vacancy: Brand Project Officer, Clerk Grade 7/8, Strategy, Governance Risk & Data Branch, Communications and Media Unit
Location: Sydney CBD with hybrid and flexible working options.
Employment: Ongoing or Temporary
Salary Range: Up to $146,977. Package includes salary ($116,981 - $129,492), employer's contribution to superannuation and annual leave loading

About the NSW Ombudsman

Government agencies touch and impact the lives of the people of NSW every day, and we are there to make sure those interactions are fair. Government is complex and people need to have confidence that someone is holding government agencies to account if their actions are unreasonable, wrong or unlawful.

We are that someone. We are the organisation that shines a light on serious wrong conduct in the delivery of government services. Our ultimate goal is that everyone receives the right services and fair treatment from the agencies we oversight.

Our scope is broad. We cover services for vulnerable families, including the delivery of community services funded by government; local councils; correctional and youth justice centres; education; environment protection and public transport – to name a few!

We work to help resolve problems at an individual level, as well as looking at the bigger picture to promote system improvements in public administration and in the delivery of community services. We are confident in the knowledge that our work will give voice to the individual and bring fairness and balance to how the government delivers to the public it serves.

We are committed to providing a range of career development opportunities. We aim to guide and help our people with the skills they need to lead our organisation and give the most impact to what we do.

The Role

The Brand Project Officer supports the implementation of the NSW Ombudsman’s communications strategy and the application of brand guidelines across the office. The role’s primary responsibility is for coordinating the development and design of key reports and publications,



as well as overseeing the production of audiovisual initiatives.

About you

We are looking for a candidate with a broad skillset who can work effectively in a team environment, as well as autonomously when required. The individual should have experience building strong internal and external working relationships and the ability to effectively project manage. They should display strong organisational skills and be a proven innovator.

What can we offer?

- Competitive salary and future growth opportunities within NSW Ombudsman
- Flexibility and the capacity to work in a hybrid way
- Work life balance with a 35-hour work week
- Close to public transport - office is adjacent to Town Hall Train Station
- Great team environment and culture
- Fitness Passport

Short listed candidates will be subject to security and other vetting processes.

Only applications that are submitted through the NSW Ombudsman Career site will be accepted.

Late applications will not be accepted.

All temporary roles may have the opportunity for ongoing employment.

Employment at the NSW Ombudsman is subject to the satisfactory completion of security and related vetting including, in part, a criminal records check; signed understanding and acceptance of a range of policies; two statutory declarations relating to conflicts of interest, arrests, charges, convictions and a health declaration.

The NSW Ombudsman promotes a diverse workforce that is representative of the communities we serve. We particularly encourage applications from Aboriginal people, people from culturally and linguistically diverse communities, LGBTIQ+ people and people of all genders, and people with disability. We support flexibility and all roles advertised on a full-time basis may be considered for part time employment.

The NSW Ombudsman has achieved Disability Confident Recruiter status, awarded by the Australian Disability Network. We are committed to continuing this journey through inclusive recruitment practices to ensure candidates have a positive experience in every step of the recruitment process.

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📌 Brand Project Officer, Clerk Grade 7/8 (Sydney)
🏢 NSW Ombudsman
📍 Sydney