Join a fun-loving team who are dedicated to supporting children and teens achieve their best - to play, learn, communicate, build friendships and participate in everyday activities.

About Us

Talk Plus is an established private practice providing speech pathology, occupational therapy, early childhood teacher and therapy assistant support to children and teens.

Our team works collaboratively to provide high-quality, family focused services. Our Admininstrator (Client Care) team are essential to ensuring a warm, welcoming environment and the smooth operation of our clinic.

About the Role

We are seeking an organised and friendly Administrator (Client Care) who enjoys working as part of a team in a child-friendly workplace. The role is suited to somone who can deliver both a high standard of client care and administrative services.

The role is a part-time fixed term contract for 12 months (26 hours per week: Mon - Thurs 8:00am to 2:00pm and Fri 8:00am to 12:00pm), with the opportunity to extend based on business needs. Position really suits a parent with flexibility in school holidays, particulary for additional leave during Dec/Jan school holidays if needed.

What You’ll Do

Key responsibilities include

Client and Family Services

- Provide a warm and welcoming environment that supports positive experiences for children and families.

- Schedule, confirm, and manage client appointments, using practice management software.

- Manage client enquiries with empathy and professionalism.

- Manage intake of new referral clients and assist in management of waitlist.

- Answer phone calls and emails promptly and professionally

- Communicate clearly with clients, parents,



referers and colleagues

Administrative Support

- Maintain accurate client records and documentation in accordance with established policies and standards.

- Account and invoice management, including processing invoices, ensuring all billing related tasks are handled with precision and accuracy.

- Sending written correspondence to others as required, including parents and external stakeholders

- Support clinicians with administrative needs such as filing, and preparing resources.

- Monitor and maintain office and clinic supplies, including and stationery and general supplies.

- Keep the reception and waiting room areas tidy, organised, and inviting for children and families.

Team and Practice Support

- Collaborate with therapist, director and other administrative team members to ensure smooth daily operations.

- Communicate effectively within the team to support client scheduling and practice needs.

- Assist with general administrative projects and contribute to process improvements.

- Uphold practice values of professionalism, teamwork, and family-centred care.

- Assist with social media management

What You Bring

- Excellent communication and organisational skills
- A compassionate, family-centred approach

- Confidence with technology

- Previous admin or healthcare experience (essential)

- A proactive and adaptable mindset

How To Apply

If you would like to join our fun and welcoming team, please send a cover letter and resume to Melissa Matthews (Director) at *@talkplus.com.au. Applications close: Tues 6 October 2026

Alternatively, you can apply directly on our website - www.talkplus.com.au

📌 Allied Health Administration - Medical Receptionist (Caloundra)
🏢 Talk Plus Allied Health
📍 Caloundra