Job Description

Client Manager – FMCG Grocery n

Account Management | Project Delivery | Insights | Stakeholder Leadership

n

We’re looking for an experience Client Manager or Account Lead who can drive project delivery, build strong client relationships and turn data into actionable commercial insights.

n

If you thrive in a fast-paced, people-first workplace with a strong focus on reporting accuracy, strategic thinking and stakeholder management – this is the role for you!

About the Role n

We’re on the lookout for a Client Manager who thrives on building relationships and delivering high-impact results. You’ll be the trusted link between our key grocery clients and internal teams, driving day-to-day delivery, uncovering growth opportunities, and translating insights into action.

What You’ll Be Doing n

n
- Manage and grow relationships with key grocery clients
n
- Coordinate day-to-day project and program delivery, including managing lead briefs, forms, and documentation
n
- Present clear, data-backed insights that guide decision-making
n
- Identify commercial opportunities through upselling and cross-selling
n
- Manage budgets, quoting, reconciliation, invoicing and reporting
n
- Collaborate cross-functionally and foster a high-performing team culture
n
- Maintain compliance with internal processes and WHS standards
n

What You Bring nn
- Proven experience in client management and/or account management
n
- Agency & Grocery Experience: Strong agency background with relevant experience across the grocery sector.
n
- Industry knowledge across FMCG, retail, consumer goods,



merchandising or field marketing will be highly desirable
n
- Strong stakeholder engagement skills with the ability to build and grow client relationships
n
- A strategic, commercial mindset with a flair for problem-solving and opportunity identification
n
- Financial and data literacy - you know your way around reports and are skilled in analytics and insights generation
n
- Confident communication, influencing and presentation skills
n
- Curiosity, initiative, and a drive for results
n
- Utilise Excel to manipulate different data sets when it comes to project set up and analysis.
n
- Leadership capability - you can coach, motivate and elevate a team
n

Why Sales Team Providers n

Sales Team Providers, part of the DKSH Group, partners with some of the world's leading FMCG brands to deliver best-in-class retail execution across Australia.

n

Joining us means you'll have the opportunity to influence national strategy while being supported by an organisation that genuinely invests in its people.

n

n
- Hybrid working model - Flexibility to split your time between home and our centrally located offices
n
- Award-winning culture - Proudly recognised as a Best Places to Work Winner consecutive years running
n
- Career development through learning pathways and coaching
n
- A vibrant team culture that balances high-performance with fun
n
- A carbon neutral business that values purpose and people
n
- A diverse workforce committed to inclusion, with zero gender pay gap
n
- Coffee machines, fresh fruit, and seriously good vibes
n

n

#J-18808-Ljbffr

📌 Client Manager - FMCG Grocery (Victoria)
🏢 Sales Team Providers
📍 Victoria