Company Description Viewlistic provides design technology and services to the Architecture, Engineering, Construction, Product Design, and Manufacturing sectors. With over 40 years of industry experience, the company offers diverse and informed solutions that support designers with their Design Technology needs. This depth of expertise and sector knowledge allows Viewlistic to deliver tailored, practical support to a wide range of clients.

The team is dedicated to acting as trusted advisers, building strong, long-term relationships with customers. Applicants can expect to join a company that values professionalism, industry insight, and cooperative problem-solving.

Role Description The Assistant Sales Admin (Customer Success) is a full-time hybrid role based in Carlton, VIC, with flexibility working from home 2 days per week. In this role, the team member will support the sales and customer success functions through daily administrative tasks, including preparing quotes, maintaining records, and managing CRM data. The position involves handling customer inquiries, proactively contacting clients both new and existing, coordinating follow-ups, and assisting with scheduling meetings and product demonstrations.

The role also includes processing orders, managing documentation, and ensuring accurate data entry to support reporting and decision-making.



This team member will collaborate closely with sales and technical staff to help deliver a positive, responsive customer experience.

Qualifications

- Candidates should possess strong Administrative Assistance skills, including organizing documentation, managing schedules, and supporting day-to-day office operations.
- Candidates should possess Customer Service skills, with a focus on handling inquiries professionally, resolving issues, and maintaining positive client relationships.
- Candidates should possess clear Communication skills, both written and verbal, to liaise effectively with customers and internal stakeholders.
- Candidates should possess foundational Sales skills, such as supporting sales processes, preparing quotes, and assisting with follow-ups.
- Candidates should possess accurate Data Entry skills, including maintaining CRM records and updating customer and sales information with attention to detail.
- Relevant qualifications such as a certificate or diploma in business, administration, or a related field are beneficial.
- Experience in professional services, design, or technology industries is an advantage.
- Proficiency with office software (e.g., Microsoft Office, spreadsheets, CRM tools) and the ability to learn new systems quickly is preferred.
- Strong organizational skills, a proactive approach to problem-solving, and the ability to work both independently and in a team environment are important.

📌 Assistant Sales Admin (Customer Success) (Carlton)
🏢 Viewlistic
📍 Carlton