Melbourne Pathology is one of Victoria's largest diagnostic pathology laboratories, committed to providing high quality healthcare throughout metropolitan Melbourne, regional Victoria and interstate.
A vacancy exists for a full-time employee in our Accounts Receivable department, working 76 hours per fortnight. The position will require the incumbent to work 5 days per week, between the hours or 8am – 5pm.
Duties will include:
- - Answering a high volume of calls
- - Assisting patients with their Medical Account enquiries
- - Processing various payment types accurately
- - Checking data discrepancies with Medicare; DVA; WorkCover; Private Health Funds
- - Investigation and follow up outstanding aged accounts
- - Strong attention to detail
The successful applicant must have excellent attention to detail, a high level of customer service as well as professional telephone manner, communication skills, show good initiative, be enthusiastic to learn, and the ability to work in a high-pressure workplace. Confidentiality is extremely important in this role.
Previous experience in the health care industry or knowledge of the Medicare Rebate system would be highly advantageous.