Job Description

Position- MS Dynamics 365 Functional Consultant – Sales Exp- 5+yrs Skill- MS Dynamics 365 Job Type- Contract Location- Sydney JD- Key Skills & Experience n

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- Strong understanding of end-to-end sales and customer lifecycle processes.
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- Proven experience in Dynamics functional consulting and solution design.
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- Strong understanding of CRM operating models and business processes.
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- Experience working across Dynamics 365 configuration, customisation and integrations.
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- Robust business analysis and process optimisation capability.
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- Demonstrated ability to translate business requirements into pragmatic technology solutions.
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- Experience operating as a Senior Functional Consultant, Functional Lead, SME or Dynamics Solution Consultant .
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- Strong stakeholder management and communication skills.
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- Demonstrated experience mentoring or leading other Dynamics professionals.
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- Strong commercial and business acumen.
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- Ability to operate comfortably between business stakeholders and technical delivery teams.
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Key Responsibilities n

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- Provide senior functional expertise across Microsoft Dynamics 365 Sales .
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- Lead discovery and requirements workshops with business stakeholders.
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- Translate complex business requirements into scalable Dynamics 365 solutions.
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- Analyse sales processes, identify improvement opportunities and recommend industry best practices.
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- Develop functional designs, process models, user stories and acceptance criteria.
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- Lead solution discussions across Dynamics 365 Sales, CRM and associated business processes.
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- Work closely with solution architects, developers and integration teams to ensure functional requirements are correctly translated into technical solutions.
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- Provide guidance on Dynamics configuration, customisation and integration considerations.
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- Challenge existing processes and requirements to drive standardisation and adoption of Dynamics best practice.
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- Support solution validation, testing, defect management and deployment.
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- Act as the senior functional escalation point for complex business and Dynamics issues.
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- Mentor and coach internal functional consultants and delivery team members.
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- Provide knowledge transfer and establish strong functional capability within the internal team.
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- Build trusted relationships with business leaders and senior technology stakeholders.
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📌 MS Dynamics 365 Functional Consultant - Sales (New South Wales)
🏢 CareCone Group
📍 New South Wales