Job Description

Communications and External Affairs Senior Manager n

The prospect The Communications & External Affairs Senior Manager plays a key role in shaping clear, coordinated and proactive communications and engagement across Alpine Resorts Victoria (ARV) . Working closely with the Head of Strategic Development & Engagement, CEO and Executive, this position provides senior specialist expertise across strategic communications, external affairs, government relations, stakeholder engagement, reputation and issues management.

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This is an exciting opportunity for an experienced communications and external affairs professional who can navigate complex and sensitive matters, develop trusted stakeholder relationships and provide high-quality strategic advice. You’ll work across a diverse organisation and operating environment, helping ensure ARV communicates effectively with government, industry, regional and community stakeholders while identifying and responding to emerging communication risks and opportunities.

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Key responsibilities include:

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- Develop and deliver strategic communications and external affairs plans aligned with approved ARV priorities.
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- Provide senior communication advice to the Head of Strategic Development & Engagement, CEO and Executive, including briefs, messaging and recommendations for significant initiatives, announcements and sensitive issues.
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- Lead day-to-day government relations and protocol activities , including briefings, visits, correspondence, commitments and engagement actions.
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- Build productive stakeholder relationships across government, industry, regional organisations, communities and strategic partners.
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- Manage emerging and contentious issues ,



identifying reputation risks and communication opportunities and coordinating timely advice, key messages, Q&As; and responses.
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- Oversee corporate communication channels , coordinating accurate, timely and appropriately governed content.
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- Support strategic internal communications , working with Corporate Services teams to strengthen employee understanding of organisational priorities, key information and required actions.
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- Coordinate communication governance , working with Governance & Risk on approvals, records, risk, government interfaces and organisational reporting requirements.
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Skills, experience and qualifications:

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- Tertiary qualification in communications, public relations, journalism, public affairs, government relations, marketing or a related discipline, or equivalent substantial professional experience.
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- Demonstrated senior specialist experience across strategic communications, external affairs, government relations, stakeholder engagement or issues and reputation management within a complex environment.
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- Extensive experience preparing high-quality briefs, communication advice, media releases, messaging and materials for executive, government or senior stakeholder audiences.
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- Demonstrated experience managing sensitive or contentious issues, communication risks and competing stakeholder priorities with sound judgement and discretion.
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- Experience developing and delivering communication,



engagement or external affairs plans across multiple business areas and external partners.
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- Strong stakeholder management, consultation, negotiation and influencing capability.
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- Highly developed critical thinking, problem solving and project delivery skills.
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- Ability to work collaboratively while maintaining sound judgement, professionalism and delivery focus in sensitive and time-critical environments.
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- Experience within the Victorian public sector, alpine, tourism, regional development or a comparable regulated operating environment is desirable.
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Need more details?

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For more information, including a copy of the Position Description, please contact *******@alpineresorts.vic.gov.au

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Where: Mansfield, Lilydale or ARV resort based.

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Tenure: Permanent, full-time

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Salary Range: Band 5 $113,022 – 136,747 + Super

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The successful candidate will be required to:

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- Have full Australian working rights.
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- Satisfactorily complete required pre-employment checks, including reference checks, a National Criminal History check and Working with Children check.
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- Complete any additional compliance screenings required for the role.
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Who will you be working for?

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Alpine Resorts Victoria oversees the management of Victoria’s six alpine resorts: Falls Creek, Lake Mountain, Mt Baw Baw, Mt Buller, Mt Hotham and Mt Stirling. Each resort provides access to Victoria’s unique alpine landscapes and contributes to regional economies and communities.

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For more information, visit .

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Alpine Resorts Victoria is committed to creating a diverse, inclusive and accessible workplace and encourages applications from people with diverse backgrounds, experiences and perspectives.

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📌 Communications and External Affairs Senior Manager (Mansfield)
🏢 Alpine Resorts Victoria
📍 Mansfield