This role involves managing inspection documentation, client coordination, and administrative support for an inspection services operation. You will process inspection requests, prepare and issue inspection certificates and reports, handle client enquiries, manage records and equipment registers, and coordinate across inspection and finance teams to ensure efficient delivery of inspection services.

Key responsibilities

Receive inspection requests from clients, verify relevant inspection documentation, enter required information into the company's internal system, and assign inspection arrangements to on-site inspectors

Prepare and proofread inspection certificates and reports based on information and records submitted by inspectors and complete the review and issuance process in accordance with established procedures

Handle client enquiries via email and telephone, provide service quotations, deliver inspection certificates, and process requests for certificate amendments and re-issuance

Handle invoicing, maintain business records and registers, compile business data and statistics, and submit relevant reports on time

Maintain both electronic and hard-copy records of inspection requests, in office inspection records, certificate copies, and other relevant documents, ensuring proper archival in accordance with management system requirements

Maintain inspection equipment registers,



coordinate periodic calibration and routine management of inspection equipment, and ensure all relevant records are properly maintained and retained

Coordinate with inspection and finance teams and liaise with relevant clients and yards to ensure smooth and efficient delivery of inspection services

Perform other inspection documentation and related duties as assigned by the supervisor

About you

Strong Chinese and English proficiency; IELTS score of 7.0 or above in each component preferred

At least 2 years of relevant work experience preferred

Strong analytical and problem-solving skills, with a high level of responsibility and attention to detail

Familiar with ISO management systems and related documentation, procedures, and requirements

Experience in documentation or inspection support roles preferred

Proficient in Microsoft Office applications, including Excel, Word, and Outlook

Strong communication and coordination skills, with the ability to promptly address and resolve issues raised by the yard or inspectors

Strong ability to work under pressure and manage documentation for multiple orders simultaneously

Willing to follow work arrangements and demonstrate good time management skills to ensure inspection-related tasks are completed on time

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📌 Documentation Clerk (Georges River National Park)
🏢 CCIC Group
📍 Georges River National Park