Drive strategic growth through customer insights, commercial analysis, and product innovation.

At Teachers Mutual Bank Limited, we're committed to helping our members achieve their financial goals while delivering exceptional customer experiences. We're looking for a commercially focused Senior Business Analyst to play a key role in shaping product strategy, identifying growth opportunities, and delivering initiatives that create value for our members and the business.

About the Role

As a Senior Business Analyst (Commercial), you will work closely with Product Managers, business leaders, and key stakeholders to identify market opportunities, develop compelling customer value propositions, and support strategic decision-making. Combining customer insights, market analysis, and commercial expertise, you'll help drive product innovation, improve customer outcomes, and contribute to business growth.

Key Responsibilities

- Identify growth opportunities through customer, market, and competitor analysis.
- Develop and refine customer value propositions across products and services.
- Support product strategy, roadmap planning, and portfolio optimisation.
- Prepare business cases, commercial assessments, and financial models.
- Translate business requirements into strategic recommendations and actionable initiatives.
- Analyse product performance, customer adoption, and commercial outcomes.
- Facilitate stakeholder workshops and strategic planning sessions.
- Assess the impact of proposed changes on customers, revenue, profitability, and operations.
- Create executive-level reports, presentations, and recommendations.

About You





You are a commercially minded Business Analyst who combines strong analytical capability with a customer-first approach. You enjoy influencing strategic decisions, solving complex business problems, and translating data and insights into meaningful business outcomes.

You'll bring

- 7+ years' experience as a Business Analyst, Commercial Analyst, Strategy Analyst, or similar role.
- Experience developing customer-centric solutions and value propositions.
- Strong understanding of product strategy, product lifecycle management, and portfolio optimisation.
- Proven capability in commercial analysis, revenue assessment, and business case development.
- Advanced analytical and problem-solving skills.
- Strong stakeholder engagement and executive communication abilities.
- Experience within banking, financial services, fintech, or a related industry.
- Advanced proficiency in Excel, PowerPoint, and data visualisation tools.

Why Join Us?

At Teachers Mutual Bank Limited, you'll be part of an organisation that values collaboration, innovation, and making a genuine difference for our members. We offer a supportive and inclusive culture where your ideas are valued, your contributions are recognised, and your skilled growth is encouraged.

What You'll Be Known For

- Customer Value Proposition Development
- Product Strategy & Roadmap Planning
- Commercial Analysis & Business Case Development
- Strategic Thinking & Decision Making
- Market & Competitor Analysis
- Financial Acumen
- Stakeholder Engagement & Influencing
- Executive Communication

If you're passionate about using customer insights, commercial thinking, and strategic analysis to drive business success, we'd love to hear from you. Apply today and help shape the future of our products and member experience.

📌 Business Analyst - Commercial (Sydney)
🏢 Teachers Mutual Bank
📍 Sydney