Business Support Officer

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

- Temporary Full-Time Role up to 30 June 2027
- Location Eveleigh
- Package includes salary $102,936.00 - $113,579.00 p.a. plus superannuation and annual leave loading

About the role

- Provide a range of business support services, completing financial and purchasing transactions utilising appropriate systems and processes
- Receive and respond to customer enquiries, including telephone and face-to-face enquiries, providing information and appropriately referring enquiries where required
- Maintain the TRIM computerised records management system for the assigned Asset Management region by creating, storing, retrieving and archiving
- Build and maintain effective working relationships with key internal and external stakeholders to proactively resolve issues and provide financial and administrative information
- Prepare correspondence and reports, utilising relevant software applications and corporate systems
- Maintain project and contract systems to ensure the provision of timely, accurate and reliable financial data and information
- Prepare and review contract documentation to support timely and professional stakeholder communications

For further information please click here to view the role description. About you

- A team player, who is a self-motivated individual with experience meeting administrative deadlines
- Advanced Excel skills, Adobe and other Microsoft Workplace applications skills
- Understand and apply procurement processes to ensure effective purchasing and contract performance
- Build and maintain excellent relationships with customers, colleagues and stakeholders, working collaboratively to improve service efficiency and consistency
- Thrive in a fast paced and high-volume environment with strong organisational skills in balancing a range of competing and conflicting priorities

- Proven time management and strong communication skills with high attention to detail




- Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

- Experience in providing high quality, customer focused business support in a fast paced, collaborative team environment
- Experience in the use of Microsoft Office applications
- Demonstrated understanding of and commitment to the value of public education.

Benefits

- Flexible working arrangements
- 35 hour working week
- Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
- Flex Leave entitlements, generous holidays & leave conditions
- Opportunities for advancement and mobility across the Department to support your career growth
- Access Fitness Passport with over 1500 facilities across the state

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role as well as answering the following targeted questions:

Targeted Questions

1. Describe a time when you were working under difficult or challenging circumstances. What made the situation difficult, how did you keep yourself motivated and focused, and what was the outcome?
2. Tell us about a time when you prepared and presented financial information—such as a budget, expenditure report, or financial analysis to support a business decision.

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.



Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and Current Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date 13 October 2026 at 11:59pm.

For role enquiries please contact Mimi Khoe via email at [email protected]

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ([email protected]) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

📌 Business Support Officer (Alexandria)
🏢 Department Of Education
📍 Alexandria