Salary from: From Level 5.1 $100,962.10 Superannuation

Location: 31 Commercial Drive, Shailer Park, QLD 4128.

As a Business Support Team Leader, you will play a key role in leading the delivery of administrative, contract and business support services for Council's Transport Delivery Branch. Reporting within a dynamic infrastructure environment, this is an exciting opportunity to lead a skilled administration team while supporting the successful delivery of road, drainage and transport projects across the city.

This role provides leadership across a broad range of business functions, including customer service, contract administration, financial processes, records management, correspondence and stakeholder engagement. You will work closely with branch leaders, project teams, contractors and corporate support teams to ensure efficient, compliant and customer-focused service delivery.

At our core, we're a collaborative team that values accountability, continuous improvement and service excellence. We encourage innovation, career development and opportunities to contribute to meaningful projects that support our growing community.

Position Responsibilities include:

- Lead, motivate and develop the Transport Delivery Business Support Team.
- Coordinate and prioritise administrative support services across the branch.
- Oversee customer requests, correspondence, records management and reporting activities.
- Manage branch business systems including Finance One, Pathway, GIS, Outlook and records management platforms.
- Coordinate contract administration activities, including tenders, contract documentation, progress claims and contract registers.
- Support budget preparation, financial processes and reporting requirements.
- Conduct quality assurance activities and drive continuous improvement initiatives.
- Build strong relationships with internal and external stakeholders to support effective service delivery.
- Assist with branch projects, events and operational activities as required.
- Manage Excellence in Performance processes, workload allocation and team performance outcomes.

Key indicators for success:

- Demonstrated experience leading and developing business support teams.




- Significant experience providing business support and contract support within a large organisation.
- Experience coordinating workflows, priorities and business processes to meet operational requirements.
- Strong knowledge of contract administration, procurement and financial processes.
- Experience supporting construction, infrastructure, engineering or local government operations is highly regarded.
- Well-developed problem-solving skills with a focus on process improvement and service excellence.
- Strong written and verbal communication skills with the ability to prepare reports, correspondence and meeting documentation.
- Demonstrated ability to build productive relationships with a diverse range of stakeholders.
- Experience with corporate business systems, records management and financial applications.
- Sound understanding of budgeting processes and financial management principles.
- Certificate IV in Business or a related discipline is highly desirable.
- Current working rights for Australia.
- Ability to obtain a satisfactory National Police History Check.
- Ability to provide satisfactory results for all employment-related background checks.

Why choose Logan City Council?

We have a friendly, customer centric culture, supporting diverse and collaborative working relationships across the organisation, with a connection to purpose and community.

In addition to being centrally located, Logan City Council has great benefits to help support your professional and personal growth including:

- Salary from: Level 5.1 $100,962.10 Superannuation.
- Accrue Additional Leave - Use your annual leave for when you want a break and accrue additional Christmas Leave throughout the year.
- Work-Life Balance - Full-time hours worked over a 9-day (72.5hr) fortnight, equating to an extra 22 days off each year!




- Flexible Work - We support work-life balance with flexible working arrangements.
- Health & Wellness - Access to Fitness Passport Program for a healthier lifestyle. Look after your health with our Corporate BUPA discount.
- Salary Packaging - Why not look into the right vehicle lease for your needs?
- Professional Growth - Take advantage of ongoing learning and development opportunities.
- Supportive Environment - Benefit from our Employee Assistance Program for your wellbeing.
- Engage- Enjoy the benefits of our active social club and engage with colleagues.

Who we are and the community we serve The City of Logan is young, diverse and growing fast - and we're growing with it. Home to more than 400,000 residents from over 230 cultures, it's a place where community spirit thrives and every voice matters.

As one of the largest and most diverse councils in Queensland, we're home to big‑picture thinkers, community‑focused leaders and dedicated professionals who care deeply about the community we serve. From delivering essential services and building new infrastructure to supporting local businesses and creating inclusive spaces, we're here to make life better for everyone who calls Logan home.

As a Council employee, you'll be part of that mission - helping shape the future of a city where people, places and opportunities can thrive.

Interested?

Please press the "Apply" button and follow the prompts by closing date of 5pm, 13th October 2026.

For more information, email Talent Acquisition Partner - Eileen Wang via ****@logan.qld.gov.au

Important Note:

- All documents are to be uploaded in PDF format & submitted online.
- Unsolicited applications will not be accepted.
- Applications will be retained for up to 12months for future consideration.
- If you require assistance or an adjustment throughout the recruitment process, please contact *@logan.qld.gov.au

Council reserves the right to close or withdraw vacancies before the advertised closing date, or extend the closing date, without prior notice.

Please click the link for more information about Logan City Council's Application process - Logan City Council

📌 Business Support Team Leader (Shailer Park)
🏢 Logan City Council
📍 Shailer Park