Bissel B Bagels is looking for an experienced, hands-on Full-Time Café Supervisor to lead the day-to-day operations of our Richmond store.

This role is ideal for someone who can lead a team, work alongside staff during busy periods and understands the commercial side of running a café. You must be a good barista with experience as a basic skill for this job

Your three key areas of focus:

Manage Wages – roster efficiently, manage staff hours and help keep labour costs within target.

Manage Food Costs – manage ordering, stock, portion control and wastage while maintaining food quality.

Increase Sales – actively look for opportunities to grow sales through great customer service, upselling, catering, promotions and online platforms.

Key Responsibilities

- Lead and supervise FOH, barista and kitchen staff
- Prepare and manage staff rosters
- Manage stock, ordering and suppliers
- Monitor food costs, portions and wastage
- Maintain excellent customer service
- Encourage and train staff in upselling
- Manage catering enquiries and orders




- Check and respond to business emails
- Oversee Uber Eats, DoorDash and online orders
- Maintain food quality and presentation standards
- Ensure food safety, cleaning and hygiene requirements are followed
- Manage opening and closing procedures
- Work hands-on with the team during busy periods
- Assist with coffee, service, food preparation, dishes and cleaning when required

About You
- Previous café/hospitality supervisory or management experience
- Confident leading and motivating a team
- Good understanding of labour and food-cost control
- Solid customer-service and sales mindset
- Organised, reliable and proactive
- Comfortable working in a fast-paced café
- Able to take ownership and solve day-to-day problems

Pay: $55,000.00 – $60,000.00 per year

Benefits

- Employee discount
- Free drinks
- Salary packaging

Work Location: In person

📌 Café Supervisor (Richmond)
🏢 Bissel B
📍 Richmond