Better Care Community Support Services – Newcastle NSW

Seeking a proactive and organised NDIS Administration Officer to join the team at Better Care Community Support Services' in Newcastle, NSW. This full-time role will see you providing critical administrative support to our NDIS service delivery.

If you have a passion for the disability sector and excellent administrative skills, we want to hear from you.

What you'll be doing

Providing administration support to the management team and support staff

Creating and managing Service Agreements and Rental Agreements

Answering phone calls and responding to emails professionally and promptly

Coordinating office meetings, staff training sessions, and orientations

Creating invoices using ShiftCare and Xero

Uploading and maintaining participant and staff documentation

Ordering office and household stock supplies

Logging and coordinating maintenance requests for properties

Assisting with general office organisation and day-to-day operations

Supporting compliance and administrative processes within the NDIS sector

Being the welcoming and professional face of our office

What we're looking for

Relevant experience in an administration, ideally within the disability or community services sector





Solid attention to detail and excellent organizational skills

Proficient in Google, Shift care, and Xero

Excellent communication skills, both written and verbal

Knowledge of the NDIS and its processes and requirements

A genuine passion for supporting people with disabilities and their families

Must have experience in NDIS invoicing

What we offer

At Better Care Community Support Services', we are committed to supporting our employees and providing a great place to work. We offer a range of benefits including:

Competitive salary and salary packaging options

Ongoing training and professional development opportunities

Supportive and collaborative team environment

Access to our employee assistance program

About us

Better Care Community Support Services' is a leading provider of NDIS services in the Newcastle region. Our mission is to empower people with disabilities to live their best lives. We pride ourselves on delivering high-quality, person-centred support that makes a real difference in the lives of our clients. If you want to be part of a dynamic and caring team, we'd love to hear from you.

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📌 Full Time NDIS Administration (Newcastle City Council)
🏢 Better Care Community Support Services
📍 Newcastle City Council