Macquarie Group, in Australia, seeks a Client Service Consultant to be the friendly first contact for clients through live chat and phone for retail banking support.
You will ask insightful questions, provide effective solutions, escalate issues when needed, and help improve guides and processes. The role offers hybrid and adaptable work arrangements with a strong focus on customer service excellence.
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📌 Client Success Advisor - Live Chat Finance (Victoria)
🏢 Macquarie Group
📍 Victoria
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