Fast Cover in Sydney, NSW is seeking a dedicated Complaints Officer for a full-time hybrid role based in our Sydney CBD office (NSW 2000). You will manage and resolve customer complaints in a timely, fair, and empathetic manner to uphold our reputation and regulatory compliance.
You will investigate, log, and track complaints, communicate with customers and internal teams, and contribute to continuous service improvements. Robust communication and investigative skills are essential.
Insurance Complaints Investigator (Hybrid, Sydney) Sydney, NSW, AU
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📌 Insurance Complaints Investigator (Hybrid, Sydney)
🏢 Fast Cover
📍 Sydney
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