Job Description

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$81,006.12 to $93,280 per annum + 12% Super + ADO

Full Time Fixed Term Position - July 2027 Band 5 - Salary Range $81,006.12 to $93,280 per annum + 12% Super + ADO n

Salary offered will depend on level of skills and experience.

Why join Melton City Council? n

Melton City Council is proud to serve one of Australia’s fastest-growing and most diverse communities. We are a forward-thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.

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As a Council, we are driven by innovation, inclusion, and excellence. We deliver high-quality services and infrastructure, promote lifelong learning, and champion health and wellbeing across our municipality. Our team plays a vital role in shaping a vibrant, sustainable future for our residents.

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Working with us means being part of a cooperative and inclusive culture that values your growth. We offer:

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- Professional and personal development opportunities
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- Generous leave entitlements and flexible work arrangements
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- A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities
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Join us and help build a city that thrives—where your work makes a real difference every day.

The Opportunity n

An exciting opportunity has arisen at Melton City Council for an energetic and self-motivated person to assume the role of Debt Collection Officer at one of the fastest growing and exciting regions in Australia.

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This position will undertake Council’s revenue debt recovery function and take necessary action to reduce Councils debt and negotiate suitable payment arrangements.

Key Responsibilities n

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- Ensure that all rate accounts in arrears are followed up with a reminder notice in accordance with the current policies and practices also not limited simply by standards, procedures.
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- Initiate legal action when required in accordance with the current policies and practices and liaise with Council’s debt collectors in the recovery process, with regular reporting.
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- Process Financial Hardship Applications in a timely manner and to recommend appropriate actions and write-offs for Manager Finance’s approval of such action.
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- Pay invoices from service providers, not limited simply by standards and procedures.
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To view the Position Description , click here .

About you n

To be successful in this role you will have the following:

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- Tertiary qualification in administration, finance, revenue or a related discipline with little or no relevant work experience; or a lesser formal qualification with relevant debt recovery experience.
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- Excellent knowledge of revenue collection policies and regulations relating to local government also understanding of the underlying principles involved as distinct from the practices.
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- Demonstrated experience in the administration and follow up of accounts in arrears, including undertaking debt recovery action and referring matters for legal action when necessary.
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We are Vibrant MELTON. Our values are:

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- Motivate
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- Empower
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- Lead
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- Trust
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- Open
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- Nurture
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There are a number of great reasons why our people love working at Melton City Council:

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- Additional $500 per annum pro rata superannuation for female employees over the age of 45
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- Access to the Local Government Employee Health Plan (GMHBA) with exclusive benefits
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- 16 weeks Paid Parental Leave
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📌 Debt Collection Officer (Victoria)
🏢 Melton City Council
📍 Victoria