Amazon AWS ProServe seeks a senior transformation leader to own end-to-end CX transformation programs across APJC, including contact centre modernization, sales transformation, back-office optimisation, and journey redesign. This role is based in Australia with 50%+ travel to customer sites.
You will translate executive priorities into executable roadmaps, build high‑performing delivery teams, and partner with AWS engineers, CX design, marketing, sales, and partners to drive measurable customer
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📌 Senior CX Transformation Leader for Multi-Stream Programs (Sydney)
🏢 Amazon
📍 Sydney