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National Air Logistics Healthcare Product Manager

**It's more than a job**
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
**Who We Are**
Kuehne+Nagel is a global leader in logistics, specialising in innovative supply chain solutions.
At Kuehne+Nagel Australia, we pride ourselves on fostering an inclusive and respectful culture where collaboration thrives, and every voice is valued. Step into a workplace recognised for its commitment to excellence, having earned Great Place to Work recognition for multiple years. Be part of dynamic teams where innovation meets opportunity and join a company that supports your growth while making a difference in the world of logistics. Make your mark with us today!
**The Role**
Every healthcare shipment carries a greater purpose. Whether it's life‑saving pharmaceuticals, temperature‑sensitive vaccines, or critical medical products, reliability and precision are non‑negotiable. As the National Air Logistics Healthcare Product Manager, you'll play a pivotal role in shaping and growing Kuehne+Nagel's healthcare logistics offering across Australia.
This role goes beyond managing a product portfolio. You'll be driving strategy,



identifying opportunities in a rapidly evolving healthcare market, and ensuring our solutions continue to meet the highest standards of quality, compliance, and customer satisfaction. Working alongside local, regional, and global stakeholders, you'll help deliver innovative healthcare logistics solutions that support some of the world's most critical supply chains.
**Responsibilities**

- Drive growth: Lead the strategic development and expansion of Kuehne+Nagel’s Air Logistics Healthcare portfolio across Australia.
- Identify opportunities: Analyse customer needs, market trends, and competitive insights to develop innovative healthcare logistics solutions.
- Lead product excellence: Drive implementation, adoption, and performance of healthcare products while ensuring consistent service quality across the network.
- Partner for success: Collaborate closely with operations, sales, quality, and global teams to deliver exceptional healthcare logistics solutions.
- Be the expert: Provide guidance on healthcare transportation, packaging requirements, industry regulations, and best practices.
- Ensure compliance: Maintain adherence to healthcare quality standards including HealthChain, CEIV, GDP, and other applicable regulatory requirements.
- Drive continuous improvement: Identify operational enhancements and lead initiatives that strengthen customer satisfaction, service performance, and business growth.

**Requirements**
- Industry expertise: Proven experience within freight forwarding, with strong exposure to Air Logistics operations and solutions.
- Healthcare knowledge:



Solid understanding of healthcare logistics, pharmaceutical supply chains, and temperature‑controlled transportation requirements.
- Product management experience: Exposure to product management, business development, or a strategic logistics role is highly advantageous.
- Regulatory understanding: Knowledge of GDP guidelines, CEIV standards, and IATA temperature‑controlled regulations.
- Commercial mindset: Ability to identify market opportunities and develop customer‑focused solutions that create value.
- Stakeholder management: Strong communication, collaboration, and influencing skills across multiple functions and levels.
- Personal qualities: A proactive and solutions‑oriented approach with a passion for continuous improvement, operational excellence, and customer success.

**Why join Kuehne+Nagel?**

At Kuehne+Nagel, you'll be part of a global logistics leader where your contribution matters. We offer a supportive, inclusive and adaptable workplace, with opportunities to grow your career, make an impact, and be rewarded along the way.

**Along with a competitive remuneration package, our benefits include:**

- Flexible work arrangements to support work‑life balance
- Inclusive paid parental leave for all parents
- Career development through extensive learning and development opportunities
- Novated leasing and EV car subscription options
- Employee discounts, rewards and recognition programs
- Private health insurance discounts
- Corporate uniform allowance
- Charity and volunteering opportunities to give back to the community
- A collaborative culture with the strength of a global network

**Who we are**

Logistics shapes everyday life — from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

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📌 Senior Digital Product Owner - Aem & Content Leader (Melbourne)
🏢 RACV
📍 Melbourne