CLIENT & PROJECT LEAD HYBRID (ACCOUNT MANAGER) / CREATIVE HYBRIDSalary band: $73k-92k (excluding Super) depending on experience and breadth of skills.

About Focus GroupFocus Group is a BCorp certified collective of complementary agencies specialising in big ideas, outstanding design, and unlocking opportunities through authentic sustainability. Clients can choose one, or unlock the power of three.

- Focus Creative – Our strategic creative agency, making ambitious brands impossible to overlook.
- Batch Services – Our high-quality design, content, and production service focused on speed and efficiency.
- Future Focus – Our sustainability arm, helping organisations authentically align commitments, culture and communication for sustainable, long-term business success.

Why Focus?At Focus Group, every day is an opportunity to push creative boundaries and bring bold ideas to life. Our work environment is dynamic, and constantly evolving, perfect for those who thrive on challenge and disruption.

- Fast-paced environment: Quick turnarounds and tight deadlines are part of the work. Overtime is not the norm, but sometimes needed every now and again.
- Industry-benchmarked salaries: Competitive pay with clear planning for growth.
- Learn on the job: Hands-on experience, mentoring, and continuous development opportunities.
- Collaboration: Work closely with an award-winning, talented, cross-disciplinary team.
- Flexibility & perks: Flexible core hours (10am–4pm), hybrid work (WFH Mondays & Fridays), Fri-Yay (early finish), floating public holidays and culture club activities.

What makes working here different

Focus Group operates without traditional account managers. Everyone has direct client contact, from taking briefs to presenting work. Our model is built on T-shaped capability: broad generalist skills across delivery, with deep mastery in a specialism. We work in autonomous teams built on radical responsibility, proactive communication, smart use of AI and tools and a commitment to producing consistently high-quality work efficiently, even under tight timelines and changing priorities.

This role suits either

- Someone with a design/creative background who has experience managing clients and projects and wants to build their skills running projects from start to finish.
- Someone with an accounts management background who is creative and wants to lean into it.



Willing to develop in the creative and design space (such as content creation).

Role purpose

This role sits within Creative (accounts) specialism. You will work as part of a cross-functional team to deliver high-quality work for clients, combining strong generalist delivery skills with deep expertise in your specialist area.

You are responsible for working on projects end-to-end, including client management, scoping, timelines and delivery. There is no separate project or account layer. You own the work and how it gets done, supported by the team.

Creative (accounts)Working with the team, building and delivering creative concepts across channels. This includes idea development, messaging, content production, presentation of work, supplier management, and ensuring work land cleanly and consistently. Works closely with campaign, design and strategy to bring strong, coherent creative solutions to life.

Level expectation

MidweightDelivers meaningful chunks of work with confidence and increasing independence. Manages their own tasks, timelines and workstreams, contributes strong specialist thinking, and communicates clearly with clients and teammates. Trusted to run projects or workstreams end-to-end, spot issues early, and fix them. Supports and mentors juniors through day-to-day delivery.

Core responsibilities

General responsibilities

- Work efficiently across multiple fast-moving projects, balancing quality, speed and responsiveness to deadlines.
- Respond constructively to feedback and implement revisions quickly and accurately.
- Contribute positively to team culture through reliability, initiative and a hands-on attitude.
- Lead client relationships day-to-day, including taking and shaping briefs for small-medium projects
- Own project delivery from start to finish, including scope, timelines and output quality (training will be provided on Focus management system Streamtime, during the onboarding process).
- Manage quoting,



proposals and commercial decisions on your work (training will be provided on Focus management system Streamtime, during the onboarding process).
- Manage suppliers and freelancers to deliver work efficiently
- Present work clearly and confidently
- Identify and resolve delivery issues early
- Active use of AI and automation tools to enhance speed and quality of work.
- Strong self-management: planning work, communicating availability and meeting deadlines.

Specialism responsibilities

- Manage and deliver high-volume rollout and production work across campaign assets, presentations, social, print and digital formats.
- Maintain consistency and attention to detail across large suites of assets and amends.
- Work with the team to develop designs to solve unique client problems creatively.
- Manage design assets across multi-channel campaigns.
- Support the development and creation of all design requirements in line with our clients brands and strategy.
- Demonstrate a clear understanding of projects, responding to briefs with a fresh and innovative approach.
- Client facing and presentation of creative/design work.
- Participate in creative sessions.
- Stay immersed in design industry trends, developments and tools.

Specialism requirements

- Experience in an agency environment would be viewed very favourably either in account management or creative/design.
- Experience working across projects, take ideas and develop concepts, and take them through to implementation and execution.
- Training/experience in design, visual communication, creative or related field would be beneficial.
- A strong sense of visual design.

Diversity & InclusionFocus Group does not discriminate against employees or applicants for employment on any basis. This includes, but isn’t limited to, race, ethnicity, religion, gender, sexual orientation, marital status, age, physical or mental ability. Focus Group encourages applications from minorities, women, those living with disability, and Aboriginal and Torres Strait Islander peoples.

If you require any accommodations during the recruitment process, you can confidentially let us know.

Visa & eligibility

Only those with valid Australian work authorisation and located in Sydney will be considered for the role. Visa, residency, or citizenship status will be checked.

📌 Client & Project lead (Account Manager) / Creative hybrid (Sydney)
🏢 Focus Group: Focus Creative (BCorp), Future Focus (BCorp) u0026 Batch Services
📍 Sydney