About the role

City Finance is looking for a Risk & Compliance professional to join us part-time (3 days per week or equivalent hours, with flexibility on which days). The role can be fully remote from anywhere in Australia. Reporting to the Head of Compliance, you'll run the compliance function day-to-day: monthly reviews, complaints and dispute resolution, regulatory change, and keeping our risk register and controls current.

You don't need to have worked in consumer lending specifically. If you've done compliance, risk, or dispute resolution in a regulated financial services business, such as banking, BNPL, insurance, superannuation, wealth, or an AFSL or ACL holder, we'll help you get across our products and obligations.

What you'll do

- Conduct monthly compliance reviews across our lending products (small, medium and larger consumer loans)
- Review loan files and credit assessments against responsible lending obligations
- Prepare monthly compliance reports for the Head of Compliance
- Track regulatory change (ASIC guidance, legislative amendments, Treasury consultations) and assess the impact on the business
- Handle internal and external complaints, including AFCA matters, from response through to outcome
- Maintain the Risk Register and run periodic internal audits and assurance reviews
- Develop and improve compliance controls, policies and procedures
- Design and deliver compliance training for lending,



collections and customer-facing teams, including recent-starter inductions
- Be the go-to person for staff compliance questions

About you

- Experience in compliance, risk, legal, or dispute resolution within financial services or another regulated industry
- A working understanding of consumer protection or conduct obligations, such as NCCP, the Corporations Act, the ASIC Act, or the Banking or General Insurance Codes. You'll need to be willing to deepen your NCCP knowledge quickly.
- Experience handling complaints or disputes (IDR or EDR)
- Comfortable working independently and managing your own workload remotely
- Strong attention to detail and clear written communication

Highly regarded

- Consumer credit or responsible lending experience
- Hands-on AFCA experience, whether in industry or at AFCA itself
- Familiarity with small and medium amount credit contracts (SACC/MACC), TMD/DDO obligations, or regulatory change management

Why City Finance

- Genuine part-time role that can be fully remote, with flexibility on days and hours
- Real ownership: you'll shape the compliance function, not just maintain it
- Direct access to leadership in a small, fast-growing business

About us

- City Finance is a Brisbane-based consumer lender on a fast growth trajectory. We move quickly, take compliance seriously at every level, and want the right person helping us grow properly.

📌 Compliance Officer (Australia)
🏢 City Finance Australia
📍 Australia