Job Description

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Run Stronger. Evolve Faster. Perform Smarter with NRI

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Ready to shapewhat’snext?At NRI, we turn technology into intelligence, delivering solutions that drive measurable business outcomes. Join our team of 3,500+ local experts backed by a global network of 16,000team membersand work on projects that truly make a difference for Australia’s leading organisations.

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Our Managed Services team ensures businessesoperateat peak efficiency, resilience, and scale. Join us to manage and optimise IT landscapes for leading organisations, delivering seamless, reliable, and measurable outcomes every day.

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This is a hands‑on Senior Developer (Cloud) role within a managed services team, focused on supporting and optimising a serverless, microservices‑based BFF (Backend‑for‑Frontend) platform. You will act as a key technical owner for critical Lambda, ECS, AppSync, API Gateway, and event‑driven workloads, providing L2/L3 production support, troubleshooting complex issues, and driving stability, performance, and cost improvements across the AWS estate.

What you’ll do n

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- Provide L2/L3 production support for serverless microservices and BFF (Backend‑for‑Frontend) layers on AWS, including incident management, problem resolution, and root cause analysis for Lambda, ECS, AppSync, API Gateway, SQS, and EventBridge workloads.
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- Monitor and maintain the health, performance, and availability of critical services: respond to alerts, manage job schedules and event flows, and ensure timely resolution of failures to meet SLAs.
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- Troubleshoot and resolve complex issues across the stack: Lambda timeouts and throttling, ECS task failures, API Gateway/AppSync errors, SQS backlogs, EventBridge rule failures, and integration issues with downstream systems.
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- Maintain and optimise DynamoDB data stores for production workloads: investigate hot partitions, throttling, GSI/LSI performance issues, TTL behaviour, stream processing failures, and data consistency problems.
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- Manage and secure VPC endpoints (gateway and interface) for DynamoDB, OpenSearch, and other services: troubleshoot connectivity issues, validate routing and DNS, and ensure private traffic remains within the VPC.
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Run Stronger. Evolve Faster. Perform Smarter with NRI

n

Ready to shapewhat’snext?At NRI, we turn technology into intelligence, delivering solutions that drive measurable business outcomes.



Join our team of 3,500+ local experts backed by a global network of 16,000team membersand work on projects that truly make a difference for Australia’s leading organisations.

n

Our Managed Services team ensures businessesoperateat peak efficiency, resilience, and scale. Join us to manage and optimise IT landscapes for leading organisations, delivering seamless, reliable, and measurable outcomes every day.

n

This is a hands‑on Senior Developer (Cloud) role within a managed services team, focused on supporting and optimising a serverless, microservices‑based BFF (Backend‑for‑Frontend) platform. You will act as a key technical owner for critical Lambda, ECS, AppSync, API Gateway, and event‑driven workloads, providing L2/L3 production support, troubleshooting complex issues, and driving stability, performance, and cost improvements across the AWS estate.

What you’ll do n

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- Provide L2/L3 production support for serverless microservices and BFF (Backend‑for‑Frontend) layers on AWS, including incident management, problem resolution, and root cause analysis for Lambda, ECS, AppSync, API Gateway, SQS, and EventBridge workloads.
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- Monitor and maintain the health, performance, and availability of critical services: respond to alerts, manage job schedules and event flows, and ensure timely resolution of failures to meet SLAs.
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- Troubleshoot and resolve complex issues across the stack: Lambda timeouts and throttling, ECS task failures, API Gateway/AppSync errors, SQS backlogs, EventBridge rule failures, and integration issues with downstream systems.
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- Maintain and optimise DynamoDB data stores for production workloads: investigate hot partitions, throttling, GSI/LSI performance issues, TTL behaviour, stream processing failures, and data consistency problems.
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- Manage and secure VPC endpoints (gateway and interface) for DynamoDB, OpenSearch, and other services: troubleshoot connectivity issues, validate routing and DNS, and ensure private traffic remains within the VPC.
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What we’re looking for nn




- 5+ years’ professional software development experience, with at least 3+ years designing and operating production workloads on AWS.
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- Deep hands‑on expertise with AWS serverless and microservices services: Lambda, ECS/Fargate, API Gateway, AppSync, SQS/SNS, EventBridge, S3, CloudFront, WAF, Route 53, Certificate Manager, CloudWatch, X‑Ray, ECR.
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- Strong proficiency in at least one primary backend language (e.g., Node.js/TypeScript, Python, Java, or .NET) and experience building REST and GraphQL APIs at scale.
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- Experience with Material UI (MUI) and modern front‑end design practices, including responsive layouts, theming, and component customisation, with a solid understanding of web accessibility (WCAG 2.1 AA) principles such as keyboard navigation, focus management, ARIA attributes, colour contrast, and screen‑reader compatibility.
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- Advanced understanding of DynamoDB data modelling and access patterns (single‑table design, GSIs/LSIs, TTL, streams, transactions) and experience integrating DynamoDB with Lambda, AppSync, and ECS.
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- Experience working in Agile/DevOps teams using tools such as Jira, Confluence, GitHub/GitLab, and service management platforms (e.g., ServiceNow) for incident and change management.
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- Relevant AWS certifications (e.g., AWS Certified Developer – Associate/Professional, AWS Certified Solutions Architect) or equivalent demonstrated expertise.
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Why Join Us: nn
- Deliver tangible business impact through operational excellence.
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- Work with cutting‑edge tools and AI‑enabled platforms.
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- Be part of a high‑performing, client‑obsessed team that values growth and innovation.
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Your skills. Our impact. Together unstoppable. At NRI,you’llwork on meaningful projects, tackle complex challenges, and see the tangible difference yourexpertisemakes. We value diverse experiences and perspectives, creating an inclusive, team-oriented, and high‑performing workplace.Don’tworry if youdon’tmeet every requirement listed-we prioritise attitude and capability, and you might be the perfect fit for this role or another within NRI.

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NRI Australia & New Zealand is committed to building a culturally diverse and inclusive workplace and strongly encourages applications regardless of gender, age, ethnicity, sexual orientation, or disability.

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📌 Senior Developer (Cloud) (Victoria)
🏢 NRI Australia & New Zealand
📍 Victoria