Job Description

Lead and grow established community programs supporting older people across the Toowoomba region n
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$150,000 (depending on experience) + 12% superannuation + salary packaging + fully maintained motor vehicle for business and personal use

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nBased at our Toowoomba Multi Service Centre n
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Alzheimer’s Queensland is seeking an experienced community-services leader to manage and grow our Commonwealth Home Support Programme (CHSP) services across the Darling Downs region.

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Reporting to the State Manager – Queensland & New South Wales, you will be accountable for service delivery, client engagement, financial and workforce performance, quality, community engagement and sustainable growth.

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With increasing demand and the extension of CHSP, this is an opportunity to build on an established service and guide its next stage of development.

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nWhat you will do n
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- Lead the day-to-day operation of CHSP community programs across Toowoomba.
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- Ensure clients have access to meaningful, personalised activities based on their interests, abilities and enjoyment.
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- Lead and support care teams to deliver responsive, high-quality services.
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- Oversee budgets, funded outputs, service utilisation and operational performance.
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- Grow client participation and ensure available funding is used effectively.
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- Strengthen referral pathways and build trusted community and government relationships.
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- Ensure compliance with funding agreements, quality standards and reporting requirements.
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- Monitor client outcomes, feedback, complaints and incidents.
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- Improve systems, service efficiency and consistency.
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- Work closely with Finance, People & Culture and Clinical Governance.
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- Contribute to broader regional and organisational priorities
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nWhat you will bring n
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- Significant leadership experience in community aged care,



health, disability or another funded community service.
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- Experience managing government-funded programs, preferably CHSP.
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- Demonstrated responsibility for budgets, workforce performance and service outcomes.
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- A proven ability to grow services and increase client participation.
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- Experience leading and developing care teams.
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- Strong governance, quality, compliance and risk-management capability.
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- Commercial judgement and confidence using performance data to guide decisions.
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- A visible, practical and accountable leadership style.
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- Solid community engagement and stakeholder-management skills.
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- A current driver’s licence, unrestricted working rights and the ability to travel throughout the region
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nWhy Alzheimer’s Queensland? n
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- Build on the success of an established service and take pride in growing this arm of the business
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- Make a visible difference to the independence, connection and quality of life of older people.
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- Work with experienced leaders and specialist corporate teams.
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- Access salary packaging and professional development opportunities, including state and national conferences.
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- Receive a fully maintained vehicle for business and personal use.
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nAbout Alzheimer’s Queensland n
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Alzheimer’s Queensland is a respected, not-for-profit provider with a proud history of supporting older people, people living with dementia and their families.

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With more than 500 employees delivering residential, community, respite, allied health and Support at Home services, we combine specialist dementia expertise with a strong commitment to helping people maintain their independence, wellbeing and connection to their community.

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Our reputation has been built on delivering personalised, responsive care and creating meaningful experiences for the people we support.

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📌 Regional Service Manager (Toowoomba Regional)
🏢 Alzheimer's Australia
📍 Toowoomba Regional