Randstad is working closely with a reputable client within the energy sector who is seeking a Customer Service agent to join their growing team

Working within a supportive team environment you will be responsible for providing high quality customer service. You will have high communication skills and be able to liaise with customers, installers, technicians, system owners and wholesalers. The calls can be varied and they are looking for you to bring your personality to this role.

In order to be successful you will possess:

- Strong customer service experience.
- Robust administration experience.
- Priority-setting and multi-tasking skills.
- Excellent computer skills

Duties will include:
- Supporting customers via phone, email and web chat
- Triaging technical calls and referral to relevant department
- Conduct check in calls with existing customers
- Support sales team with campaigns
- Ad- hoc general administrative tasks.

What's on offer:
- Great team environment, role is available due to growth
- Supportive training
- No weekends or late nights, hours M-F
- Competitive salary

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📌 customer service representative (Adelaide)
🏢 Hr Partners
📍 Adelaide