Company Description Corinthian Industries is a warehousing company headquartered in Grapevine, Texas, United States. The organization focuses on efficient storage, handling, and distribution of goods for a variety of clients. Team members work in an operational environment that values reliability, accuracy, and safety. The company offers opportunities for individuals who are detail-oriented and committed to supporting smooth logistics operations.

Corinthian

Industries encourages collaborative work and continuous improvement in its warehouse and customer-facing processes.

Role Description This is a full-time, on-site Customer Service Representative role based in Brisbane, QLD. The person in this role will respond to customer inquiries via phone, email, and other communication channels, providing accurate information about orders, shipments, and warehouse services. They will handle order tracking, resolve complaints, and coordinate with internal warehouse and logistics teams to ensure timely and effective solutions.

Daily tasks include updating customer records, documenting interactions, and following up to support a positive customer experience and sustained satisfaction. The role also involves identifying recurring issues,



suggesting process improvements, and maintaining clear, qualified communication with customers and colleagues.

Qualifications

- Demonstrated skills in customer service, customer support, and handling customer inquiries in a professional manner.
- Experience contributing to customer satisfaction and managing overall customer experience in a fast-paced environment.
- Ability to work as part of a team of customer service representatives and collaborate effectively with operations and warehouse staff.
- Strong verbal and written communication skills, with active listening and problem-solving capabilities.
- Comfort using CRM or ticketing systems and basic office software (e.g., email, spreadsheets, data entry tools).
- High level of accuracy, attention to detail, and organizational skills when managing multiple customer requests.
- Ability to work in office in Brisbane, QLD, and adapt to changing priorities and schedules.
- Previous experience in warehousing, logistics, or related industries is beneficial but not required.
- Relevant education or training in customer service, business, or a related field is an advantage.

📌 Customer Service Representative (Brisbane)
🏢 Corinthian Doors Australia
📍 Brisbane