We are partnering with a well-established organisation in Dingley Village to recruit an experienced Customer Service Representative for an immediate-start temporary opportunity. Joining a busy and collaborative customer service team, you'll be the first point of contact for customers and play an significant role in keeping orders, enquiries and day-to-day requests moving.
Your Responsibilities:
- Manage customer enquiries across phone and email
- Process and manage customer orders from start to finish
- Provide customers with updates on orders, deliveries and product availability
- Resolve customer queries in a timely and professional manner
- Liaise with warehouse, sales and internal teams
- Maintain accurate customer and order information within internal systems
- Follow up outstanding orders and requests
- Build positive relationships with customers
- Provide general administration support to the wider team
About You:
- Previous experience in Customer Service, Sales Support or Order Management
- Previous SAP experience
- Experience working within a product-based, manufacturing, distribution or FMCG environment highly regarded
- Strong phone and email communication skills
- Confidence managing a busy workload and competing priorities
- Strong attention to detail and accuracy
- A proactive, positive and team-focused approach
- Availability to commence at short notice
What's On Offer:
- Competitive Hourly Rate
- Immediate-start temporary opportunity
- Full-time hours
- Dingley Village location
- Onsite parking
- Supportive and cooperative team environment
- Great opportunity to build experience with an established business
📌 Customer Service Representative (Dingley Village)
🏢 Sharp u0026 Carter Business Support
📍 Dingley Village
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