Dental Receptionist / Front Office Coordinator

Location: Werribee Smile Centre, 295 Princes Hwy, Werribee VIC 3030

Job Type: Part-Time / Full-Time About UsWerribee Smile Centre has been a trusted cornerstone of dental care in the Werribee community for over 35 years. We pride ourselves on our warm, welcoming atmosphere, dedicated long-standing team, and high-standard, comprehensive patient care. We are looking for a vibrant, professional Dental Receptionist to welcome our patients and manage our front office operations.

The RoleThis position is perfect for an experienced dental professional who thrives on a blend of expert reception management and clinical understanding. You will be the face and voice of our practice, ensuring smooth patient flows and efficient scheduling. Key Responsibilities

- Manage Phone Enquiries: Professionally handle high-volume inbound phone calls with a confident and caring phone manner.
- Appointment Scheduling: Efficiently coordinate, book, and optimise clinical schedules to keep the practice running smoothly.
- Patient Welcoming: Greet arriving patients, manage check-ins,



and deliver exceptional front-of-house customer service.
- Administrative Support: Manage patient files, process HICAPS / EFTPOS payments, and handle day-to-day administrative requests.

Requirements
- D4W Experience: Proven, hands-on experience using Dental4Windows (D4W) software is essential.
- Clinical Background: Previous experience working as a Dental Assistant is highly preferred to ensure strong understanding of dental terminology and clinical timing.
- Communication Skills: Exceptional communication skills with a confident, friendly phone manner.
- Organisation: High attention to detail with sharp multitasking and troubleshooting abilities.

What We Offer
- Beautiful Team Culture: Work alongside a supportive, long-standing team in a professional, warm workplace.
- Established Practice: Secure employment with an established clinic that holds a pristine reputation.
- Convenient Location: Easy access with free parking available on-site.

Pay: $28.50 – $38.30 per hour

Work Location: In person

📌 Dental Receptionist/Assistant (Werribee)
🏢 WERRIBEE SMILE CENTRE
📍 Werribee