Agency Department of Health Work unit Budget and Financial Services

Job title Education and Engagement Officer Designation Administrative Officer 5

Job type Full time Duration Ongoing

Salary $93,674 - $98,332 Location Darwin

Position number 35001 RTF 357964 Closing 12/10/2026

Contact Officer Caroline Ashford on 08 8985 8065 or [email protected]

About the agency http://www.health.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=357964

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the OCPE website.

Primary objective To increase the accuracy of financial classifications through education and engagement with frontline and data quality staff with a focus on improving the overall efficiency with which revenue is generated in NT Health. The priority is NT wide hospital activity, however this role also supports primary health care where applicable.

Context statement

Health Service revenue is a core element of the financial sustainability of NT Health.



This revenue depends on the accurate allocation of financial classifications for patient services. This task is distributed across most frontline areas of Health.

Key duties and responsibilities

1. Establish and strengthen a Revenue Network in NT Health for the purpose of building awareness and ownership/ accountability of NT Health

revenue streams (and related compliance).
1. Provide revenue education to frontline staff through orientation, team refreshers, and targeted training sessions in response to specific

problem areas or changes.
1. Regularly link with ABF and Data Quality staff for behind the scenes collaboration, targeted problem solving and process improvements.
2. Build and maintain strong positive relationships with frontline staff and their managers across the Northern Territory for improved

understanding and accountability for accurate data necessary for revenue generation.
1. Work with external providers to refine, update and implement training materials to support revenue literacy and learning objectives in NT

Health.
1. Support the Financial Analyst with practical elements relating to the alignment of financial classifications across Radiology, Pathology and

Hospital activity to minimise risk and revenue/funding loss in relation to data matching.
1. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in order to





ensure high quality, safe services and workplaces.

Selection criteria

Essential

1. Ability to work independently to support the achievement of NT Health Revenue operational and strategic objectives.
2. Demonstrated positive and productive relationship building skills and successful stakeholder collaboration and engagement.
3. Experience assessing learning needs and designing and delivering training to meet those needs.
4. Ability to use data to target and drive behaviour change (i.e. understand data and explain what it means to others).
5. Understanding and ability to apply change management principles in practice.
6. Ability to prioritise and handle multiple deliverables in a agile work environment.
7. Ability to travel to regional NT Health sites by plane or vehicle where necessary.
8. High level communication skills, both written and verbal, across varied stakeholder groups, including an ability to interact effectively with

people from diverse cultures.

Desirable

1. Project management skills to organise the systematic achievement of goals involving the coordination of other people and resources.
2. Experience working in the Health sector.

Further information Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. For immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with blood or body substances), check with contact person for requirements.

📌 Education and Engagement Officer (Darwin)
🏢 NT Health
📍 Darwin