We are East Gippsland Shire

East Gippsland is a natural playground with over 21,000 square km of land including ski fields, high country, nine national parks, two significant marine parks, Australia's largest navigable inland lake system and stunning coastlines included!

East Gippsland Shire Council is a large regional council covering 10% of Victoria. With a workforce of passionate, multiskilled community members, EGSC offers challenging and rewarding skills development and the ability to work with a range of teams across a range of locations.

Office of the CEO The Office of the CEO supports the Chief Executive Officer and Councillors, working across the organisation to help drive Council's strategic direction and priorities. The team plays a key role in strengthening Council's public presence and leadership through community engagement, communications, government advocacy, and councillor support. The Office of the CEO also helps ensure key directions are implemented in a proactive, efficient and effective way, with strong coordination, discretion and organisational awareness.

The Opportunity

As the Engagement Support Officer, you'll help deliver best-practice community and stakeholder engagement across Council, supporting planning, facilitation and evaluation of engagement activities. Working closely with the Communications, Engagement and Advocacy team, you'll support the development of engagement and communications plans, coach internal stakeholders, and build relationships with our community. This is a hands-on, people-focused role for someone who enjoys collaboration, explicit communication, and helping ensure community voices inform decision-making.

Key Responsibilities Include





- Develop and implement community and stakeholder engagement strategies and approaches for internal and external stakeholders.
- Coordinate coaching and support for internal stakeholders to build engagement capability.
- Partner with the Communications, Engagement and Advocacy team to develop engagement and communications plans.
- Support the delivery, design and evaluation of community engagement activities (including some work outside usual hours).
- Collate engagement data and prepare reporting to inform decision-making and continuous improvement.

What We're Looking For

- Demonstrated experience supporting community and stakeholder engagement, with a strong focus on service excellence and community outcomes.
- A confident communicator with empathy, good judgement, and the ability to build cooperation with diverse stakeholders.
- Working knowledge of IAP2 (or similar) engagement frameworks and practical experience applying engagement tools and approaches.
- Proven ability to work collaboratively and support organisational change, including adoption of new processes and practices.

Work-Life Balance

Why you'll love EGSC

- 60/40 Hybrid office/WFH options
- Option to purchase additional leave
- Flexible start and finish times
- Extra time off over Christmas
- Discounted memberships to our Recreation Centres





Competitive Salaries

- Annual leave loading paid as a lump sum in December!
- Banded salaries with built in yearly increases!

A Supportive Environment

- 17 weeks paid parental leave pro rata
- Additional special leave available for chronic health conditions and other special needs
- Learning and Development team to keep your skills up to date and give you the opportunity to develop your career!
- Employee Assistance Program offering counselling support when you need it
- Staff consultative committee - management consult staff on big decisions

Does this sound like the role for you? Apply now! To Apply, Please Upload

- Your resume, including 2 references
- A cover letter, explaining why you're interested in the position and the skills you will bring to the role
- A statement responding to each of the Key Selection Criteria in the Position Description

Questions? Contact Nicala Oakley, Engagement and Advocacy Coordinator on 03 5153 9500 Applications close on 12 October 2026 East Gippsland Shire Council is committed to being a diverse and inclusive organisation that supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQA+, gender diverse people, religiously, culturally and linguistically diverse people and people of any age. East Gippsland Shire Council is committed to upholding the Child Safe Standards and has a zero tolerance for child abuse and harm. To uphold these standards a valid working with children check is required to be held for applicable positions.

📌 Engagement Support Officer (Bairnsdale)
🏢 East Gippsland Shire Council
📍 Bairnsdale