Job Description

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Store Manager

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Dottie's Gelato

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t 8/2115 Castlereagh Road, Penrith, NSW, 2750, AUSTRALIA

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Dottie's Gelato is looking for a Store Manager to lead our team and set the standard from day one. We want someone who leads with warmth, holds a high bar for quality, and knows how to build a excellent culture in a young, energetic team.

What you'll bring n

Proven hospitality or QSR management experience

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Strong leadership skills, with real confidence mentoring and developing young team members

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A culture-first approach — you build a team environment people want to show up for

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A sharp eye for product quality and consistency

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Commercial instincts, with confidence driving sales and upselling

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A warm, approachable style — the kind of leader your team describes as their favourite first boss

What you'll do n





Own day-to-day store operations end-to-end

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Recruit, train and lead the team, setting the tone for culture and standards

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Maintain product quality and consistency across every shift

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Drive sales performance through genuine upselling and customer experience

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Report on store performance and work closely with the wider Dottie's team

Why join us n

A ground-floor opportunity to help build a brand-new venture and shape its culture from the start.

Screening Questions n

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- Do you have experience in a similar role?
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- Will your commute be 20 minutes or less?
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- Describe your customer service experience
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