Bayside Geelong Hotel & Apartments in Victoria seeks a Front Office Manager to lead the daily operation of the Front Office and guest service team, ensuring a seamless, personalised guest experience from arrival to departure.
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You will oversee Guest Service Agents, promote teamwork, manage rostering and payroll, monitor guest feedback and complaints, and implement training programs to close skills gaps and drive service excellence.
📌 Front Office Experience Director (Victoria)
🏢 Bayside Geelong Hotel & Apartments
📍 Victoria
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