Job Description

Job Description

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- Work for a company recognised as an Employer of Choice
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- Join a supportive, people-first culture in an ASX200 IT company
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Join Data#3 as a Customer Support Representative, where you'll play a crucial role in delivering outstanding service and support to our technology clients.

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In this full-time hybrid role (2 days in the office) based in Brisbane, you'll provide expert assistance, streamline processes, and collaborate with internal teams to ensure a smooth customer experience. If you're passionate about problem-solving, customer satisfaction, and working in a quick-paced tech environment, we'd love to hear from you!

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In this role you will:

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- Partner with Account Executives to support customer success through quotes, proposals, and tailored solutions
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- Manage customer relationships through responsive communication and proactive problem-solving
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- Drive operational excellence through accurate pricing, reporting, and order management
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- Coordinate with multiple stakeholders to ensure customer satisfaction and timely delivery
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- Support business development through administrative excellence and event coordination
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About the Employer

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An ASX200-listed leading IT services provider, Data#3 delivers innovative technology solutions to businesses across Australia and Fiji. Headquartered in Brisbane with a 1,400-strong team and $3B in FY25 gross sales, we are as passionate about our people as our tech. Voted HRD's Employer of Choice for 11 years running and a 2026 Best Workplaces in Technology title.

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About the Candidate

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- 2+ years' experience in technology sales support or customer service
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- Strong proficiency in Microsoft Office, particularly Excel and Word
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- Proven track record of building positive customer relationships
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- Sharp attention to detail and excellent organizational skills
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- Experience in IT product administration and vendor management
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This role offers the opportunity to grow your career in the technology sector while working with a respected industry leader. You'll be part of a dynamic team that values initiative, customer focus, and professional growth.

📌 Customer Support Representative (Queensland)
🏢 Everi Pty
📍 Queensland