Infosys in Sydney is seeking an experienced SIAM - Command Center Analyst to lead Level 3 IT operations, coordinating across multiple service providers and internal towers to restore services quickly and securely.
You will drive incident bridge calls, RCA reviews, and service improvement initiatives, leveraging ITIL processes to maintain SLAs and deliver reliable, enterprise-wide performance. This role requires 8+ years in IT operations and cross-functional leadership.
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📌 Senior SIAM Command Center Lead (New South Wales)
🏢 Everi Pty
📍 New South Wales
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