Join our Gold Coast Finance team and be the first point of contact for owners, committee members and suppliers, helping with levy enquiries, payments and account support. Previous strata experience is an advantage but not essential. We'll provide training for the right person.

As a Strata Finance Coordinator, you will be the first point of contact for many finance-related enquiries from lot owners, committees, creditors and suppliers. You will work closely with our finance team to provide excellent customer service while supporting the day-to-day administration of strata financial matters.

This is a excellent opportunity for someone who enjoys helping people, has basic accounting knowledge, and thrives in a quick-paced team environment. Previous strata experience is desirable but not essential. We are happy to train the right person with a positive attitude and willingness to learn.

What you'll be doing

- Answering phone calls and email enquiries relating to owner and committee finance matters
- Responding to creditor and supplier payment enquiries
- Contacting owners regarding overdue levy accounts and payment arrangements
- Assisting with levy and account enquiries
- Supporting the finance team with general administration and ad hoc tasks
- Maintaining accurate records and notes within company systems
- Working collaboratively with body corporate managers and other internal teams




- Delivering excellent customer service to internal and external stakeholders

This role suits you if you enjoy speaking with people all day and can stay calm and professional when a conversation about an overdue account gets difficult. It is probably not for you if you are looking for a back-office bookkeeping role with little customer contact.

Must have

- Excellent communication and customer service skills
- Basic accounting or finance knowledge
- Confidence using Microsoft Office and computer systems
- Strong organisational skills and attention to detail
- The ability to remain professional and calm in difficult conversations
- A team-player attitude, willing to assist wherever needed
- The right to work in Australia

Nice to have

- Previous strata industry experience

What we offer

- One day working from home each week, after training
- Fortnightly workplace massages
- Paid birthday leave each year and a $100 birthday gift
- Ongoing training and career development, with the opportunity to build a long-term career in the strata industry
- A supportive, friendly team in a stable and growing Queensland company
- Modern Gold Coast office in Southport
- A varied role mixing customer service, administration and finance
- You must have the right to work in Australia.
- We reply to every applicant.
- Your details are deleted from this website after 90 days.

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📌 Strata Finance Coordinator – Gold Coast (City of Gold Coast)
🏢 Stratacare
📍 City of Gold Coast