$85,000 + Super
Permanent or 12-Month Contract
Eagle Farm | Free Parking | 1 Day WFH

We are currently recruiting two Kronos Support Officers to join the Payroll Operations team of a large, well-established organisation based in Eagle Farm.

There is one permanent full time role and one 12-month contract opportunity, both with an October start.

This role is ideal for someone with experience in Payroll, Time & Attendance or Kronos / UKG support who enjoys helping managers and employees resolve day-to-day timekeeping issues.

Importantly, this is not a technical Kronos configuration role.

You will be supporting the business with timecards, exceptions, Time & Attendance queries and general Kronos assistance, while helping ensure payroll information is accurate and processed on time.

What You’ll Be Doing

- Assisting managers and employees with timecards and exceptions
- Troubleshooting day-to-day Time & Attendance issues
- Responding to support tickets, emails and phone enquiries
- Providing one-on-one support and training to Kronos users
- Reviewing timecards and identifying errors or discrepancies
- Supporting fortnightly Time & Attendance payroll processes
- Running and reviewing Time & Attendance reports
- Helping managers with rostering and other Kronos end-user functions




- Working closely with Payroll, HR and other internal teams

What We’re Looking For

You will ideally have:

- Experience in Time & Attendance, Payroll or Workforce Management
- Previous exposure to Kronos / UKG or a similar Time & Attendance system
- Experience supporting managers and employees with system or payroll-related queries
- A good understanding of timecards, exceptions and payroll deadlines
- Strong communication and customer service skills
- Excellent attention to detail
- The ability to manage competing priorities
- A confident, patient and helpful approach when supporting users
- Experience in a medium-to-large organisation will be highly regarded.
- Knowledge of payroll legislation, industrial awards or enterprise agreements would also be beneficial.

What’s On Offer

- $85,000 + super
- Permanent and 12-month contract opportunities
- 1 day working from home each week
- Free onsite parking
- Flexible start and finish times
- Supportive Payroll Operations team
- October commencement

If you have experience across Kronos, UKG, Payroll or Time & Attendance and enjoy supporting people and solving day-to-day system issues, we would love to hear from you.

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📌 Kronos Support Officer | Payroll & Time & Attendance (Queensland)
🏢 Humanistiqs
📍 Queensland