Hybrid Tenant Experience Team Lead - Customer Service (New South Wales)

Hybrid Tenant Experience Team Lead - Customer Service (New South Wales)

29 Sep
|
Talent X
|
New South Wales

29 Sep

Talent X

New South Wales

Vera Living seeks a Customer Service Team Leader to own and grow the Tenant Experience function in Sydney. You’ll lead a team of Tenant Support Specialists, triaging queues, assigning work and coaching staff to maintain high service standards.

The role emphasizes ownership, practical decision-making and shaping a scalable service culture that puts tenants first. You’ll manage complex cases, collaborate with coordinators and providers, and drive improvements through data insights, while

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📌 Hybrid Tenant Experience Team Lead - Customer Service (New South Wales)
🏢 Talent X
📍 New South Wales

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