Firmus Technologies Pty Ltd. Merges ITIL and SRE practices to run a 24/7 incident and change management function for AI infrastructure.
The Service Delivery Manager ensures accurate runbooks, automation, and governance for reliability across the AI FactoryOS, Firmus AI Cloud, and data center operations. The role focuses on governance, incident control, and production readiness, coordinating with engineering, compliance, and leadership.
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📌 AI Infrastructure Service Delivery Lead (New South Wales)
🏢 Firmus Technologies
📍 New South Wales
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