Job Description

We are seeking an experienced, detail focused Customer Service Administrator to join an established industrial operation in the Cleveland region.

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This is an excellent opportunity for an experienced administrator looking for ongoing work in a busy customer service environment. Previous experience in administration, data entry and ERP systems will be highly regarded.

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What's on Offer

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- Ongoing casual opportunity
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- Consistent Monday to Friday work
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- 8:00am to 4:00pm hours
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- Stable, ongoing assignment
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- Office based working environment
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- Work within an established Customer Service team
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- Opportunity for an immediate start
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The Role

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- Providing day-to-day administrative and data entry support to the Customer Service team
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- Processing and entering customer orders and information accurately
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- Maintaining and updating customer, order and job records
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- Managing emails and assisting with customer enquiries
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- Preparing, updating and filing customer and order documentation
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- Assisting with purchase orders, delivery information and other customer documentation
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- Liaising with internal teams regarding orders,



deliveries and customer requirements
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- Completing high volume data entry accurately and within required timeframes
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- Updating information across existing and new ERP systems
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- Assisting with spreadsheets, reporting, filing and general administration
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- Identifying and escalating discrepancies or customer issues to the appropriate team member
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About You

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- Previous administration or customer service experience
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- Strong administration and data entry skills
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- Excellent attention to detail
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- Good written and verbal communication skills
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- Strong customer service skills
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- Confident using Microsoft Office
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- Experience using ERP or similar business systems
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- Comfortable completing high volume data entry
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- Strong organisational skills
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- Reliable, qualified and able to work effectively within a team
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- Full Australian work rights
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At Workhorse Staffing, we value diversity and are an equal-opportunity employer. All qualified applicants will receive consideration for employment.

📌 Customer Service Admin (Queensland)
🏢 Workhorse Staffing
📍 Queensland