Answering the phone and speaking with customers.

Replying to emails from customers.

Logging jobs into our CRM and notifying technicians about the jobs.

Creating shipping labels for products and parts, ensuring they go out on time.

Following up with freight, electrical, and other companies regarding issues.

Coordinating interstate/rural repairs with electricians, ensuring electricians are receiving necessary parts and jobs are completed in a timely matter.

Communicating with the team to allocate Soak Tank installs/pick ups.

Current Account setups, ensure details are entered correctly.

Daily CRM tasks

About you

Organised and attention to detail.

Self motivated, finding solutions for issues and fixing issues soon as it appears.

Experience with Microsoft Office.

What Soak Tank Australia can offer

School-hours work if necessary.

Monday - Thursday hours, 8 am - 4 pm potentially 5 days a week in early 2027.

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as an office administrator?
- How much notice are you required to give your current employer?

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📌 Office Admin (City of Gold Coast)
🏢 Soak Tank Australia
📍 City of Gold Coast