Squad Lead: AI-Driven Customer Engagement (Melbourne)

Squad Lead: AI-Driven Customer Engagement (Melbourne)

29 Sep
|
Medibank
|
Melbourne

29 Sep

Medibank

Melbourne

Medibank is seeking an experienced Squad Lead, AI Customer Intelligence & Engagement to guide a multidisciplinary team in embedding AI-powered engagement across customer journeys. You will lead the transformation program, align with senior leaders across Marketing, Customer, Digital and Technology, and drive measurable improvements in engagement and business outcomes.

You’ll work at the intersection of strategy, data and technology, delivering practical AI solutions that scale while maintaining

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📌 Squad Lead: AI-Driven Customer Engagement (Melbourne)
🏢 Medibank
📍 Melbourne

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