Be part of Brisbane's newest hospitality success story.

Following a multi-million dollar transformation, the iconic Lord Stanley Hotel has been reimagined into one of Brisbane's premier hospitality destinations.

Boasting a state-of-the-­art Gaming Lounge, a stunning Sports Bar, restaurant, one of Brisbane's largest beer gardens, a 200" LED video wall, dedicated function facilities, kids' playground, and an impressive deck overlooking The Gabba, this is an exciting opportunity to join a venue entering a new era.

We are seeking passionate, driven, and experienced Duty Managers to help lead our team and deliver exceptional guest experiences in a fast-paced, high-volume environment.

Why Join the Lord Stanley Hotel?

Work in a newly redeveloped, industry-leading venue

4 or 5-day roster options available

$85,000+ salary package plus superannuation (commensurate with experience)

Staff meals provided

Ongoing training and professional development

Genuine career progression opportunities across the Hakfoort Group

Supportive leadership team and positive workplace culture

About the Role

As a Duty Manager, you'll be a hands-on leader responsible for ensuring the smooth day-to-day operation of the hotel while inspiring your team to deliver outstanding service every shift.

Reporting to the Hotel Manager, you will play a key role in leading staff, maintaining service standards, driving guest satisfaction, and supporting the continued success of this exciting venue.

Your Responsibilities Will Include:

Leading hotel operations across bar, gaming, restaurant, and function areas

Engaging, mentoring,



and developing team members

Ensuring exceptional customer service and guest satisfaction

Managing guest feedback, enquiries, and complaints professionally

Maintaining compliance with liquor, gaming, workplace health and safety, and venue policies

Assisting with staff performance management and training

Supporting rostering, stock control, and operational efficiency initiatives

Working closely with department leaders to ensure seamless operations

Assisting the Hotel Manager in achieving business and financial objectives

About You

You are an experienced hospitality leader who thrives in a busy venue environment and enjoys developing high-performing teams.

To Be Successful You Will Have:

Previous experience as a Duty Manager, Supervisor, or similar leadership role within hospitality

Formal hospitality qualifications and a minimum of 2 years' relevant experience, or a minimum of 3 years' relevant industry experience

Strong knowledge of food and beverage operations

Proven ability to lead, motivate, and develop teams

Exceptional communication and customer service skills

Strong problem-solving and decision-making abilities

Sound understanding of liquor licensing, gaming, compliance,



and workplace health and safety requirements

Experience with venue management systems (Wiredly experience highly regarded)

Availability to work flexible rotating rosters, including evenings, weekends, and public holidays

Essential Licences & Certifications

Current RSA

Current RSG

Current RMLV

Approved Manager Licence (or willingness to obtain)

Highly Regarded

Gaming and Keno experience

Experience in large-format, high-volume hospitality venues

About the Hakfoort Group

The Hakfoort Group is one of Queensland's leading hotel operators, proudly managing a growing portfolio of successful hospitality venues. We are committed to delivering exceptional guest experiences while creating rewarding career opportunities for our people.

Our success is built on strong leadership, great teams, and a culture that values professionalism, development, and hospitality excellence.

We don’t just operate pubs and hotels, we create experiences that leave lasting memories! Based all around Queensland, we’re a family-owned business with a passion for delivering top-not​h service, unforgettable moments, and a unique blend of character in every venue we touch.

From iconic places like Burke & Wills Hotel, Tingalpa Hotel, Zack's, Newtown Hotel, Bowen Hotel and Lord Stanley, the Hakfoort Group has been a cornerstone of Queensland's hospitality industry. Our secret? A relentless commitment to excellence, a dash of creativity, and a deep connection to our local communities.

#J-18808-Ljbffr

📌 DUTY MANAGER - Lord Stanley Hotel (Queensland)
🏢 Beek Qld
📍 Queensland