Island is seeking an experienced enterprise support engineer to assist high-value customers, resolve complex issues, and contribute to product improvements. The role emphasizes technical depth in networking, security, and cross-functional collaboration within a fast-paced startup environment.
You will engage with customers via multiple channels, document solutions for the knowledge base, and ensure adherence to SLAs while contributing to a agile team that shapes the future of Island's
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📌 Enterprise Product Support Engineer — Shape Secure Work (New South Wales)
🏢 Island
📍 New South Wales
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