Australian Department of Defence in Cooma NSW seeks APS 4 Service Delivery Support Officers to back a national team delivering service outcomes and guidance to APS 3 staff.
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You will answer customer enquiries across channels, provide real-time guidance, conduct analysis and contribute to continuous improvement.
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This role requires relationship building with stakeholders, adherence to policies and values, and resilience as work locations may shift under Defence estate plans.
📌 Service Delivery Specialist-- Customer Impact (Cooma)
🏢 Australian Department Of Defence
📍 Cooma
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