Administration Assistant – NDIS Provider

Location: Marylands, Sydney

We need an administration assistant who understands the NDIS and can support across the business.

- Providing day‑to‑day administrative support across the organisation
- Supporting the CEO and senior leadership team when required
- Assisting Team Leaders and operational staff with administration
- Managing incoming phone calls and emails
- Maintaining participant and organisational records
- Updating NDIS‑related documentation and internal systems
- Assisting with participant onboarding and service documentation
- Supporting employee onboarding and compliance records
- Preparing documents, correspondence, reports and spreadsheets
- Scheduling meetings and appointments
- Following up outstanding information and documentation
- Liaising with participants, families and external stakeholders
- Keeping records accurate, organised and up to date




- Helping different parts of the organisation communicate with each other

- Experienced in administration, preferably within an NDIS or disability services organisation
- Familiar with the NDIS and disability sector
- Highly organised without needing someone constantly checking on them
- Confident using Microsoft Office and business administration systems
- Comfortable learning new software and processes
- A robust communicator on the phone, by email and face‑to‑face
- Able to manage multiple priorities
- Comfortable dealing with confidential information
- Detail‑focused without getting stuck on the tiny things
- Proactive enough to see something needs doing and actually do it

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📌 Office Manager — Building Certification Admin Lead (Sydney)
🏢 AllCert Pty
📍 Sydney