Position Accountabilities & Activities

Pick‑Up and Delivery

- Review daily run‑sheet and whiteboard prior to commencing deliveries or pickups.
- Conduct pre‑departure vehicle inspections and report any issues.
- Safely load items using correct tie‑down and securing methods.
- Transport, unload, and deliver freight in a manner that prevents damage, spoilage, or loss.
- Follow all customer‑specific delivery instructions agreed prior to dispatch.
- Maintain accurate documentation, including delivery signatures on Job Cards and Consignment Notes.
- Adhere to scheduled routes and timeframes.
- Navigate efficiently using approved map applications.
- Select optimal routes considering traffic, construction, and other environmental factors.

Safety

- Follow best‑practice safety procedures during driving, loading, and unloading.
- Immediately notify the Store Manager of any accidents, incidents, or hazards encountered while off‑site.

Professional Packing

- Follow PACK & SEND’s packing standards, guidelines, and approved methods.
- Pack, weigh, measure, and label items for shipment or storage.
- Use packing tools and materials correctly, including hand tools, adhesives, cushioning materials, and pallet jacks.
- Maintain a clean, organised, and safe packing and warehouse area.

Training

- Complete all required e‑Learning modules, webinars, and competency‑based training.
- Apply newly acquired skills to improve packing quality, customer service, and operational efficiency.

Compliance & Safety

- Apply PACK & SEND’s WH&S; policies at all times.
- Conduct duties in accordance with the PACK & SEND Code of Conduct, ensuring professionalism, brand integrity, and respectful customer interactions.
- Follow all operational procedures, including freight handling, documentation, and customer communication standards.

Note: The above outlines minimum role requirements. Additional duties may be assigned at the discretion of the company.

Position Qualifications,



Skills and Professional Experience

Qualifications

- Completion of High School (Year 12 or equivalent).
- Valid Australian Driver’s Licence.

Experience

- Experience in a fast‑paced retail, logistics, or customer‑service environment.
- Experience coordinating or supporting team activities (desirable).

Skills

- Strong analytical and problem‑solving skills.
- High level of computer literacy, including Microsoft Office and Google Workspace.
- Ability to follow structured processes and adapt to operational changes.

Attributes

- Excellent written and verbal communication skills.

Professional presentation and punctuality.

- Self‑motivated, reliable, and committed to high standards of customer service.
- Energetic, enthusiastic, and proactive.
- Embraces change and continuous improvement.
- Highly organised with strong prioritisation skills.

What We Offer

- A respected role within one of Australia’s most recognised logistics and packaging networks.
- Competitive pay, consistent hours, and job security.
- Full training across PACK & SEND’s industry‑leading packing standards and operational systems.
- A positive, team‑focused environment where your contribution is genuinely valued.
- Modern equipment, secure work practices, and a strong commitment to your wellbeing.
- Clear pathways to develop your skills in logistics, customer service, and store operations.
- Real variety — no two days are the same, with exposure to unique items, customers, and challenges.

Employment Options

- Part‑time and casual vacancies available, ideal for candidates seeking flexible work arrangements.
- Flexible rostered hours, with shifts that can be tailored around study, secondary employment, or personal commitments.
- Opportunities to increase hours during peak periods based on performance and business needs.

Pay: $28.60 – $33.00 per hour

Expected hours: 16.0 – 20.0 per week

Benefits:

- Employee mentoring program

Work Location: In person

#J-18808-Ljbffr

📌 Logistics Driver & Professional Packer (North Sydney Council)
🏢 NAN
📍 North Sydney Council